Brief

Effective Communication is designed to provide knowledge, tools, techniques and good practices for effective and efficient communication which applies to multiple dimensions, incl. Stakeholder Management, Manage Up, Peer Communication and Team Management.

Benefits

1. Prepare participants with proper communication awareness
2. Equip participants with key communication skills
3. Support participants practice in real communication scenarios

Who should attend

Employees at junior-middle levels

What you will learn

By sharing case studies and practising on exercises, participants will understand how to effectively manage various types of stakeholders, how to engage stakeholders in communication, how to manage stakeholders’ expectations at difference levels, and build up highly-performed team.

Course Outline

1. Pre-requisites & Objective of Communication (Effective Communication Model, SMART)
2. Communication Environment (Corporate Culture, Organization Structure)
3. Communication Barriers (5 Strategies)
4. Communication Planning (4R, Communication Plan Matrix)
5. Stakeholder Identification & Requirement Analysis (N/W/E)
6. Influencing Stakeholders (4S)

For bank transfers, please use BJEVENT1102 as subject.

请转账付款的学员，在银行转帐凭证细节栏标注BJEVENT1102。

Terms & Conditions

Trainings have very limited seating so to ensure your attendance we encourage advance online registration and payment. We cannot guarantee entry to anyone not registered in advance.

The training is held in English.

Cancellation Policy

If you cannot attend the training for which you have registered, please cancel your registration no later than one business day prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for event costs.

To cancel you can: 1) email jli@europeanchamber.com.cn , or 2) cancel online if you registered for the event through the website.

Speakers

Ms. Vivian Wu

Trainer

Ms. Vivian Wu

Trainer

View speaker details

Ms. Vivian Wu, Founder of 5-Step Thinking, Public charity project design consultant

• A-CSM®, CSM®, CSPO®, PMP®, GPM-b® certified
• MA in ICT, Education School, University of Birmingham
• Over 20 year professional experience

Vivian is dedicated in Learning & Development and delivered training for multiple fields over years.

Vivian has engaged in varies of industries, such as consulting, software development, air transportation, finance, telecommunication, digital media & advertising and Internet. The projects she managed covering PMO setup & operation, Agile Product/Project Management, Organizational Strategic Portfolio Management, Corporate Program system customization & organization, Sustainability Project & Operation Management, Project Governance & Leadership, software development project management & business analysis, vendor management, BD & marketing, training scheme setup & implementation, training program design and talent development.

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