Frequently asked questions

How do I change my password?

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Go to "My Account" / "My Profile"
• Enter your new password and confirm in the corresponding field

Where can I see the events I registered for?

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Go to "My Account" / "Event Registrations"

How can I cancel an event registration?

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Go to "My Account" / "Event Registrations"
• Click the "Cancel" button next to the event and confirm your cancellation
• You will receive an e-mail shortly after to confirm your cancellation

Where can I see all my Working Group Memberships?

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Go to "My Account" / "Working Group Memberships"

Where can I update my newsletter subscription?

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Go to "My Account" / "Newsletter Subscriptions"

How can I post jobs?

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Go to "My Account" / "Job Postings"
• Click on Post a Job
• Fill in the form with the job details
• Click on "Publish job posting"

How can I renew my membership?

Once your membership is due for renewal, the primary user of your company will be able to renew the membership online by the following steps:

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Click the button "Renew your membership now"
• Follow the instructions to apply the renewal of your membership

How to update my company profile?

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Go to "My Account" / "Membership Administration" / "Company Accounts"
• Click the "Edit" icon" next to the account you would like to update
• Update the fields
• Click on Save & Close and your updated company profile will be visible immediately.
• This function is only available for primary users

How can I upgrade my company profile?

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Go to "My Account" / "Upgrades"
• Choose an upgrade from the list and click "View a Example" to see how the Upgrade looks like
• Click "Purchase" to buy an upgrade
• This function is only available for primary users

How do I create a user account?

• Log in to the European Chamber website: www.europeanchamber.com.cn with your login and password.
• Go to "My Account" / "Membership Administration" / "User Accounts"
• Click “Add User Account”
• Fill in the form with the user information
• Click on “Confirm and submit”
• The new user will receive an e-mail with his/her account information, including a password
• This function is only available for primary users