Objectives:

Learn about how to train employees to successfully implement Key Performance Indicators.
Since performance management and the culture of organizations highly interact with each other people's behaviors often determine the success of performance management systems. With an expert who is experienced in successfully implementing KPIs in a local Chinese Business Unit, we will share our experience and discuss solutions and best practices to successfully implement KPIs in the context of China: What does implementing KPIs in China mean to foreign and local managers? What do the Chinese culture and the expectations from Chinese employees tell us about what we should do to implement KPIs in the right way? Changing employees’ mindset on KPIs. Applying international standards and frameworks in the context of China. Coaching employees to design KPIs 'interactively'.

• 2014-03-28 - 2014-03-28 | 09:00 - 17:00
• Landmark Tower II Unit 08308

This intensive two-day workshop is a highly interactive workshop designed for local supervisors who want to grow their management skills fast - and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confidant and respected leader.

You'll learn how to establish credibility and authority fast, how to motivate employees, how to handle attitude problems and rule-breakers, how to give constructive feedback and how to conduct effective performance appraisals.

Why risk your career by stumbling along, learning management skills by trial and error when you can get up to speed fast on essential management techniques and strategies? The management skills and knowledge you need to succeed are only a 2-day workshop away!

• 2014-03-26 - 2014-03-27 | 09:00 - 17:00
• Landmark Tower II Unit 08308

Time and again, it has been demonstrated that the wisdom of the world's leading managers is not always up to the task of solving domestic enterprises’ management problems. Addressing itself to the specific characteristics of the Chinese market, the HEC Paris EMBA program has introduced the open session: Strategy Implementation - Through the Wisdom of Chinese Proverbs. In seeking solutions to these cross-cultural challenges, Professor Gogel will draw on his unique knowledge of ancient Chinese proverbs combined with his experience in implementing contemporary business strategies.

• 2014-03-25 | 09:00 - 17:00
• C512, Lufthansa Center

Objectives:

Just because your team is up and running doesn't mean that you can put it on auto-pilot. Your foresight and management sensitivity will be crucial to preventing the team from running ground.

This half day comprehensive workshop will examine problems that frequently through a team off course and offers concrete advice from getting things back on track, which will focus on four topics such as Vision, plan, delegate and results oriented.

• 2014-03-20 - 2014-03-20 | 09:00 - 17:00
• Landmark Tower II Unit 08308

Objectives:

People work together more effectively when they better understand their own and others' strengths. SDI® (Strength Deployment Inventory®) is a self-awareness tool that bridges the gap between motivation and behaviour by providing two integrated personality assessments that measure when things are going well and when in conflict.

• 2014-03-20 - 2014-03-20 | 09:00 - 17:00
• C512, Lufthansa Center

Published research studies and practical application have proven the effectiveness of behavioral interviewing techniques. However, very few organizations do it on an expert level. This program is based on Dr. Janz's widely distributed book on Behavior Description Interviewing and provides a set of behavioral interviewing skills as well as various kinds of skill practices. Participants shall:

• Learn to analyze the costs incurred when a wrong hiring decision is made.
• Develop a fair and consistent interviewing process for selecting employees.
• Prepare better job advertisements and use a variety of markets.
• Develop a job analysis and position profile.
• Use behavioral, achievement oriented, holistic, and situational interview questions.
• Understand the basic employment and human rights laws that can affect the hiring process.

• 2014-03-20 - 2014-03-21 | 09:00 - 17:00
• Landmark Tower II Unit 08308

Business writing skills for emails and reports can be easy to learn, but difficult to master. Concern over details such as tone, nuance, and etiquette can cause you to waste hours each day. Use your time more efficiently by utilizing efficient techniques so you can make your writing clear, correct, and polite! This full-day course will provide participants with templates and techniques applicable for many scenarios which professionals regularly face, empowering them to feel competent and confident in their writing skills.

• 2014-03-19 - 2014-03-19 | 09:00 - 17:00
• Landmark Tower II Unit 08308

Everyone knows: The competition and pressure in the Chinese market environment increases. Companies more frequently face the need to adjust their personnel and workforce to a changing demand and to cut jobs or to replace low performing employees with better talents.

• 2014-03-14 | 08:30 - 12:30
• European Chamber Shanghai Office

A team can be an oasis of excitement, focused energy, and peak performance, or it can feel like an endless desert.

• 2014-03-12 | 08:30 - 17:30
• European Chamber Shanghai Office

If you manage databases using Excel, you will want to attend this course.

We will walk you through the steps of working with multiple workbooks and merging them into one easily managed database. If you accumulate databases on a regular basis from your sales team, research or events, you will most likely want to update your master database with information while removing all duplicate information.

The full day course will provide you with the knowledge to start using Excel to manage your information more effectively, while saving your hours of frustration.

• 2014-03-11 - 2014-03-11 | 09:00 - 17:00
• C512, Lufthansa Center