Organizational performance is a key competitive advantage for companies and a strong contributor to business performance. HR has an essential role to play in it. In a challenging and quickly changing environment, it is crucial that HR managers learn about new levers, that are complementary to the one they usually use, that are based on individual approaches of performance. This training aims at helping HR to understand and master the components of organizational performance in order to develop collective competencies, commitment, and willingness to be proactive actors in the permanent transformations of their company. A highly interactive program, using examples and case studies.

• 2014-05-14 | 09:00 - 17:00
• C512, Lufthansa Center

The customer is the person who pay's everyone's salary and who decides whether a business is going to succeed or fail. Literally everything we do, every concept perceived, every technology developed and associate employed, is directed with this one objective clearly in mind - pleasing the customer. This training offers many practical concepts and ideas of how to improve the service you offer customers.

• 2014-04-29 - 2014-04-30 | 09:00 - 17:00
• EUCCC Beijing Office, Lufthansa Centre, Room C512

Being the Business Partner is a dream of each Human Resources professional. It is not just about the changed approach of Human Resources, defining new HR Role in the organization, but is also about new HR Business Partner's responsibilities in the organization as the business partners have a different kind of the relationship and they are on the next level of the cooperation. How to support the HR professionals to improve their competences that they can provide real value to business growth is a challenge the companies face.

• 2014-04-18 - 2014-04-18 | 09:00 - 17:00
• Landmark Tower II, Unit 0830

Are you trying to make an impact in your presentations or training? Do you want to create attention grabbing PowerPoints and print out content rich note sections for your audience?This course will introduce you to concepts to use PPT to your advantage and prepare not only great presentations but something people can meaningfully walk away with.

• 2014-04-17 | 09:00 - 17:00
• EUCCC Beijing Office, Lufthansa Centre, Room C512

Start with mastering the significance of business English proficiency, participant learn to build their business acumen and enhance their leadership skills empowering them to have an increased impact on their organizations immediately and into the future.

• 2014-04-10 - 2014-06-19 | 18:15 - 20:45
• European Chamber Beijing Office, Room C512

Managers, directors, executives and their teams are hard pressed to find Executive Assistants to manage their busy agendas, in most cases the assistants who have been chosen are young, have limited work experience and forced to learn on the job.

In this two day workshop, give your Executive Assistant the opportunity to be exposed to time management, problem solving, business writing and communication skills to empower them to work independently, and more importantly, to become the first line of defense against the innumerable distractions in supervisor's everyday work life. Participants will engage in practical activities and be given tools and templates applicable to their daily jobs.

• 2014-04-10 - 2014-04-11 | 09:00 - 17:00
• European Chamber Beijing Office, Room C512

Objectives:

Learn about how to train employees to successfully implement Key Performance Indicators.
Since performance management and the culture of organizations highly interact with each other people's behaviors often determine the success of performance management systems. With an expert who is experienced in successfully implementing KPIs in a local Chinese Business Unit, we will share our experience and discuss solutions and best practices to successfully implement KPIs in the context of China: What does implementing KPIs in China mean to foreign and local managers? What do the Chinese culture and the expectations from Chinese employees tell us about what we should do to implement KPIs in the right way? Changing employees’ mindset on KPIs. Applying international standards and frameworks in the context of China. Coaching employees to design KPIs 'interactively'.

• 2014-03-28 - 2014-03-28 | 09:00 - 17:00
• Landmark Tower II Unit 08308

This intensive two-day workshop is a highly interactive workshop designed for local supervisors who want to grow their management skills fast - and get on the fast track to achieving leadership success. Comprehensive leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confidant and respected leader.

You'll learn how to establish credibility and authority fast, how to motivate employees, how to handle attitude problems and rule-breakers, how to give constructive feedback and how to conduct effective performance appraisals.

Why risk your career by stumbling along, learning management skills by trial and error when you can get up to speed fast on essential management techniques and strategies? The management skills and knowledge you need to succeed are only a 2-day workshop away!

• 2014-03-26 - 2014-03-27 | 09:00 - 17:00
• Landmark Tower II Unit 08308

Time and again, it has been demonstrated that the wisdom of the world's leading managers is not always up to the task of solving domestic enterprises’ management problems. Addressing itself to the specific characteristics of the Chinese market, the HEC Paris EMBA program has introduced the open session: Strategy Implementation - Through the Wisdom of Chinese Proverbs. In seeking solutions to these cross-cultural challenges, Professor Gogel will draw on his unique knowledge of ancient Chinese proverbs combined with his experience in implementing contemporary business strategies.

• 2014-03-25 | 09:00 - 17:00
• C512, Lufthansa Center

Objectives:

Just because your team is up and running doesn't mean that you can put it on auto-pilot. Your foresight and management sensitivity will be crucial to preventing the team from running ground.

This half day comprehensive workshop will examine problems that frequently through a team off course and offers concrete advice from getting things back on track, which will focus on four topics such as Vision, plan, delegate and results oriented.

• 2014-03-20 - 2014-03-20 | 09:00 - 17:00
• Landmark Tower II Unit 08308