Recent world events such as the Covid Pandemic have challenged us to prepare to manage previously unthinkable situations that may threaten an organization’s future. This new challenge goes beyond the mere emergency response plan or disaster management activities that you might previously have employed. Your organisation must engage in a comprehensive process best described generically as Business Continuity. It is no longer enough to draft a response plan that anticipates naturally, accidentally, or intentionally caused disaster or emergency scenarios. Today’s threats require creating an ongoing, interactive process that ensures the continuation of an organization’s core activities before, during, and, most importantly, after a major crisis event.

• 2023-10-24 | 13:30 - 17:00
• Park Place

本训练营主要培训数据分析与数据呈现的Power BI实战技能，培养满足企业工作需要的数据分析与可视化技能要求，具备良好的数据处理、数据建模分析、特别是数据可视化报表呈现能力。

• 2023-10-12 - 2023-11-21 | 20:00 - 21:00
• online

在这门课程中，你将学习如何使用ChatGPT以及其他自动化工具来提高你的工作效率。我们将介绍一些流行的自动化工具，并提供一些实用的示例来帮助你了解如何将这些工具应用于你的日常工作中。无论你是想提高工作效率还是学习自动化工具，这门课程都将是一个不错的选择。我们的目标是帮助你快速掌握这些工具，并将它们应用于你的日常工作中。

• 2023-09-26 - 2023-09-27 | 09:00 - 16:00
• online

The Art of Upward Management" will help students build upward management thinking, from two dimensions, eight aspects, focusing on cases, from theory, to method, from thinking, to behavior, from the scene, to the system, to help students improve the ability of upward management, so as to build a good working atmosphere, to achieve organizational goals, team goals, personal performance win-win situation.

领导也是人，也会在面临挑战的时候眉头紧蹙；也会在挑战面前，压力重重；也会在疑难杂症面前，情绪失控；也会在管理过程中，使用不合时宜的工作方法和管理方式。领导不是神。所以在日常的管理工作中，我们向下管理，叫领导力，平级管理，叫协作力，那为了达到目标，获得有效资源，更好地推进工作进度，构建和谐的工作关系，这就是向上管理的能力。向上管理包含哪些维度？怎么了解领导的真实想法？了解领导的管理风格，处事态度？当领导情绪不好的时候，如何安抚领导的情绪？当领导有过高预期时，如何管理领导的逾期，让他看到事实？当领导因为误解而责备时，如果简单澄清，化解矛盾？当领导的管理策略不合时宜时，如何巧妙帮助领导成长？
《向上管理的艺术》将帮助学员构建向上管理的思维，从两个维度，八个方面，聚焦案例，从理论、到方法、从思维、到行为，从场景、到系统，帮助学员提升向上管理的能力，从而构架良好的工作氛围，达到组织目标、团队目标、个人技绩效的双赢局面。

• 2023-09-21 | 09:00 - 16:00
• Zoom online

中国欧盟商会与TUV莱茵学院合作开展制造业培训。希望这些信息对您的员工培训计划有所帮助。

The European Chamber has collaborated with TUV Rheinland to offer manufacturing training programs. We believe this information will assist you in planning your employee training programs.

• 2023-09-19 | 09:00 - 17:00
• Guangzhou, Shenzhen, etc

新任经理人，一线管理者，团队或项目负责人，储备管理人才，基础管理技能进阶人员。

课程收益：
建立管理角色和态度的自我认知；
强化向经理进阶所需的管理理念和行为原则；
加强对人的洞察和关注能力；
通过沟通提升个人影响力：冰山理论;
沟通技能精华；有效倾听和提问的力量;
如何处理异议：认同的技能与态度;
协助学员在管理岗位上建立积极畅通的沟通和反馈环境，能够面对不同意见的挑战；
通过激励和授权他人，发展平衡领导力，帮助每个人实现目标；
掌握管理工具与技巧，实现从“认知”到“行动”的交互提升和改进。

• 2023-09-15 | 09:00 - 16:30
• European Chamber Shanghai Office

No matter what position you work in, using software for data analysis has become an essential skill for everyone.
Whether you are engaged in purchasing, marketing, sales, financial analysis or business decision-making, this one-day course aims at various data application problems encountered in data system analysis, and extracts the skills of Excel and related software tools that data analysts need most. It can help you filter and analyze data from a large amount of clueless data and make professional management charts, providing professional and accurate references for your business decisions.
不管您在什么岗位上工作，利用软件进行数据分析已经成为每个人的必备技能，无论您从事采购、市场、销售、财务分析还是经营决策，本套课程针对数据系统分析工作中遇到的各种数据应用问题，提炼出数据分析人员最需要的Excel及相关软件工具技能，能够帮助您从一堆毫无头绪的数据中进行数据筛选、分析数据并制作专业管理图表，为您经营决策提供了专业准确的依据。

• 2023-09-12 | 09:00 - 16:00
• Zoom online

● Mastering your Excel skills to improve the way of working and increase work efficiency;
● Help trainees design pleasing professional data reports and solve complex work problems through nesting of more than three functions;
● Create comprehensive and professional charts to generate any kind of reports you want from pivot tables.

● 掌握Excel使用技巧，改善工作方式，提高工作效率；
● 设计令人赏心悦目的专业数据报表，通过三个以上的函数嵌套解决复杂工作问题；
● 创建“会说话”的专业图表，通过数据透视表随便所欲生成各种报表。

• 2023-09-12 | 09:00 - 16:30
• Zoom online

The social media operation is essential of general branding work for an enterprise. What we are delivering in this training is how the brand awareness of the enterprise from shallow to deep process affects the target customer group's decision making and its decision environment. What we call "corporate followers operation" is to use "fan thinking" to attract new customers and improve the retention rate and conversion rate of those existing customers.

企业的品牌工作中，社交媒体的运营已经是基础工作。从社会心理学来说，“粉丝”也从追星的小众词变成了大众接受的状态。但是，企业层面的“粉丝”与拥有个人IP和情感粘性的“个人粉丝”是有根本区别的。企业的“粉丝”不是狭义的“微信后台粉丝”。“企业粉丝”泛指所有潜在客户和老客户。很多B2B企业问我： “我们的签单客户是企业，不是个体人，不需要去理解个体人在传播中的心理和感受。”这种观点是错的。原因很简单：签单盖的章是企业，但是做出购买决定的是个体人。再大的组织，购买决策流程再长，做决定的依然是一个个有情感的个体人。同样，任何一篇企业宣传内容传播出去，阅读信息和接手信息的也是个体人。更不用说社交媒体的粉丝了。

我们希望研究的是企业品牌的认知度由浅到深的过程中如何影响目标客群的决策人和其决策环境。我们所说的“企业粉丝运营”是指以“粉丝思维”来拉新、获客和提高老客户的留存率和转化率

• 2023-09-08 | 09:00 - 16:00
• online

Social media has become a fundamental part of corporate branding. In terms of social psychology, however, there is a fundamental difference between "fans" at the enterprise level and "personal fans" with personal IP and emotional adhesion. Corporate fans" are not "WeChat background fans" in the narrow sense. "Enterprise fans" refers to all potential customers and regular customers.
What we want to study is how the transition from shallow to deep awareness of a corporate brand affects the decision makers of the target segment and the context in which they make their decisions. What we mean by "enterprise fan operation" is to use "fan thinking" to attract new customers, acquire customers and increase the retention and conversion rate of existing customers.

• 2023-09-08 - 2023-09-08 | 09:00 - 16:00
• zoom online