Most enterprises know the importance of sales management and hope to use CRM to assist sales management and improve sales performance, but few enterprises can really do so. What are the reasons and how to use CRM correctly and effectively? Each enterprise needs to answer this key question according to its own situation.

大部分的企业都知道销售管理的重要性，也希望运用 CRM 来辅助企业的销售管理并提高销售绩效, 但很少有企业能真正做到，里面的原因究竟有哪些，应该如何正确有效的使用 CRM，每个企业都需要根据自身的情况来回答这个关键的问题。

• 2022-12-20 | 20:00 - 21:30
• Online Webinar

With the announcement of the new ten optimized measures against the Covid-19 released last week, while the European business community is much encouraged by the ease of the control measures, we also see now the need to prepare for the potential large-scale outbreaks and surge of Covid infection.

• 2022-12-16 | 13:30 - 14:30
• ZOOM

As we are now in December of the year, we would like to have a free discussion about Annual Overview for Business Environment and Performance in China 2022 for manufacturers. Looking forward to meeting you online or offline on December 15th from 10:00am to 12:00pm.

来到了十二月份，我们希望创造一个供制造业企业会员代表们讨论2022年中国营商环境和企业表现年度总结的机会，希望于12月15日上午10：00-12：00能在线上或现场见到您。

• 2022-12-15 | 10:00 - 12:00
• Online: Zoom video conference; Offline: Taixiang Vehicle Replace Parts (Shenzhen) Co. Ltd 泰祥汽车配件（深圳）有限公司

Direct managers are under the pressure of interlayer, high standard of superiors, non-cooperation of peers, immaturity of subordinates, picky customers... When it comes to the current situation, many people will use the words "busy, tired, bored" to describe it. More importantly, most of the direct managers are not from the management background, and most of them are promoted to the management position from the business or technical backbone.
How to transform technology into management, from individual excellence to team excellence, is the key problem that they need to solve urgently. How to fundamentally change this state, effectively improve the management efficiency of the department, and help managers liberate themselves from "busy, tired and bored"?

In the face of such problems, this course will greatly enhance the understanding of the importance of human resource management of each position; Promote enterprise managers to establish correct and forward-looking HRM concepts; Strengthen the functions of managers in human resource planning, recruitment, staff development, position management, performance management and compensation management; Improve the overall performance of all departments.

直线经理承受着夹层压力，上级的高标准，同级的不配合，下级的不成熟，客户的挑剔……一提到现状，很多人都会用“忙、累、烦”来形容。更重要的是，直接经理大多数非学管理出身，多由业务或技术骨干提拔到管理岗位，“做而优则仕”。

如何让技术转化为管理，从个人优秀影响到团队优秀是他们急需解决的关键问题。如何从根本上改变这种状态，有效提升部门的管理效能，帮助管理者从“忙、累、烦”中解放出来？

面对这种种的问题，本课程，将极大地增进各岗位对人力资源管理重要性的认识；促进企业管理者树立正确的、前瞻性的人力资源管理观念；强化管理者在人力资源规划、招聘、员工发展、岗位管理、绩效管理和薪酬管理等方面的职能；提高各部门的总体绩效。

• 2022-12-14 | 20:00 - 21:00
• Online Webinar

The era of great changes has come, and the development of enterprises poses higher challenges to the self-control, rapid adaptation and innovative development ability of managers. In this unpredictable environment, they can help themselves adapt to new changes quickly, get out of some changes, challenges, difficulties and setbacks quickly, adjust their state and manage pressure efficiently and find the core driving force and core needs to motivate themselves is one of the necessary abilities for managers to cope with this era of change.

大变局时代已经来临，企业的发展对于管理者的自我管控、快速适应以及创新发展能力提出了更高的挑战，在这种变幻莫测的环境下，帮助自己敏捷的适应新变化，帮助自己从某些变化、挑战、困难以及挫败的情境中快速的走出来，调整自己的状态与高效的管理压力，找到自己的核心驱动力、核心需求去激励自己，是管理者应对这个变革时代的必备能力之一。

• 2022-12-13 | 20:00 - 21:00
• Online Webinar

Communication and teamwork skills have never been more essential to personal success! 75% of a person's success depends on communication, 25% on talent and ability. For enterprises, people are more and more emphasis on the establishment of learning enterprises, more and more emphasis on the spirit of teamwork, so effective internal communication is the key to success; For external, in order to achieve the combination between enterprise and the complementary advantages, people need to grasp the negotiation and cooperation and communication skills; For enterprises themselves, in order to better realize the development of enterprises and serve the society under the existing policy conditions, they also need to handle the relationship between enterprises and the government, enterprises and the public, enterprises and the media and other aspects. These are inseparable from mastering and applying the principles and skills of management communication. For individuals, it is obviously very important to establish a good sense of management communication and gradually develop the habit of consciously applying management communication theories and skills to effectively communicate in any communication situation, so as to achieve twice the result with half the effort. Learning communication skills will make you more comfortable in work and life.

沟通与团队合作能力从来没有像现在这样成为个人成功的必要条件！一个人成功的因素75％靠沟通，25％靠天才和能力。对企业内部而言，人们越来越强调建立学习型的企业，越来越强调团队合作精神，因此有效的企业内部沟通交流是成功的关键；对企业外部而言，为了实现企业之间的强强联合与优势互补，人们需要掌握谈判与合作等沟通技巧；对企业自身而言，为了更好地在现有政策条件允许下，实现企业的发展并服务于社会，也需要处理好企业与政府、企业与公众、企业与媒体等各方面的关系。这些都离不开熟练掌握和应用管理沟通的原理和技巧。对个人而言，建立良好的管理沟通意识，逐渐养成在任何沟通场合下都能够有意识地运用管理沟通的理论和技巧进行有效沟通的习惯，达到事半功倍的效果，显然也是十分重要的。学习沟通技巧，将使您在工作、生活中游刃有余。

• 2022-12-08 | 20:00 - 21:00
• Online Webinar

When managers formally report to leaders or cross-departmental teams in stressful meetings, the biggest challenge is how to: get to the point and get support; be logical and organized; be concise and focused.

管理者在充满压力的会议中，向领导或者跨部门团队做正式汇报的时候，最大的挑战莫过于如何：切中要害，获取支持；逻辑性强，富有条理；简明扼要、突出重点。

• 2022-12-06 | 15:00 - 16:30
• Online webinar

According to research, the peak performance of an organization requires the trust, participation and mutual support of each member in the work, and the realization of high-value outputs through effective methods and processes. In this course, through the response of OKR work method, it can effectively help organizations to improve the focus on target points, effectively promote organizational collaboration, work and innovation, and thus improve organizational vision cohesion and high performance output.

据研究，组织达到巅峰表现，需每位成员工作中批次信任、共同参与和相互支持，并通过有效的方法和流程达成高价值产出。在本课程中，通过 OKR 工作法的反响，有效帮助组织提升聚焦目标要点、促进组织协同、有效推进工作、促进创新挑战，进而提升组织愿景凝聚力和高绩效产出。

• 2022-12-02 | 15:00 - 16:30
• Online Webinar

With the arrival of a large number of post-1995-00 employees, they bring a new atmosphere to the enterprise, but also make the traditional management model more and more impractical. How to understand the inner needs of employees after 1995-00 has become an important problem in today's enterprise management. As middle-level and grass-roots managers, how to break through the inter-generational contradiction, strengthen their own management ability, reduce the turnover rate of enterprise talents, and improve organizational performance?

随着 95-00 后职场大军的大批来袭，个性张扬的他们在给企业带来新气象的同时，也让传统的管理模式越来越行不通了。如何破解 95-00 后员工心灵密码，成为了现今企业管理的一个重要难题。作为公司中层，基层的管理者，又如何突破代际矛盾，加强自身管理能力，降低企业人才流失率，提高组织绩效呢？

• 2022-11-30 | 16:00 - 17:00
• Online Webinar

Situational golf ® is a new training method that combines the theory of situational management with golf sports under the guidance of constructivism teaching. It is a training mode by setting up the management situation, using the operation process of golf, and adopting the training mode of action learning through the whole situation simulation and case analysis.

情境高尔夫®是以建构主义教学为指导思想，将情境管理理论和高尔夫运动结合起来的一种全新的培训方式。通过设置管理情境，运用高尔夫运动的操作流程，采用全程情境模拟和案例分析的行动学习的培训模式。

• 2022-11-22 | 15:00 - 16:00
• Online Webinar