Objectives:

The Confident Negotiator program enhances the negotiating skills of client and non-client facing professionals, teaching them the techniques to create win/win outcomes and to maximise the satisfaction of both parties. Utilising a number of typical negotiation situations as case studies, the theory of negotiating is applied to the practical challenges involved in day-to-day sales and client/staff interactions. The program is highly interactive and comprises a series of role play scenarios to reinforce the learning.

Who should attend ?

• All personnel who need to negotiate with other people both internally and externally

Facilitator:

• Alistair McArthur
Alistair's ten years experience in China has enabled him to attain an understanding of the China business market and develop his Chinese language skills. He has been involved in business having consulted for companies both in China and abroad, while having been the Sales and Marketing Director in IPS for over two years.

Alistair's energetic and enthusiastic style of training has entertained trainees and made him very popular with his multi-national clients. He has been involved in training companies such as Siemens, Microsoft, Grand Hyatt Hotel and the International School of Beijing.

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