Inefficient communication with consumers can directly lead to negative comments on social media. As more online platforms provide dedicated channels for consumer advocacy, online consumer complaints are increasingly affecting the reputation of companies, and thus indirectly or directly affecting their sales.
At the same time, the accumulation of negative content from consumers' complaints can also attract the attention of the media and others, with the potential to fester into a huge public opinion risk.
In this training, we will discuss the act of user complaints on social media and hope to provide some ideas and ways for companies to respond.

• 2023-03-03 | 09:00 - 17:00
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

The work of government affairs (GA) is often compared to “building a rainbow bridge of communication and cooperation between the government and enterprises”. In fact, for the GA departments of multi-national companies (MNCs), the “external communication” with Chinese government agencies only accounts for half of their daily work, while the other half of GA work, the “internal communication” within the company, is the basic guarantee and core power to determine the effectiveness of external work, which is equally important and difficult!

Therefore, the full understanding and cooperation of the company’s senior managements and the heads of various business departments is of great strategic significance for promoting the smooth development of GA and giving full play to the value of GA function.

• 2023-02-15 | 09:20 - 16:30
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

以下是1月广州线下课程安排
The offline class schedules in Guangzhou in January are listed below.

- 项目管理 Project Management
- 生产计划物料控制与库存管理 Production Plan and Material Control

• 2023-01-11 - 2023-01-17 | 09:00 - 22:00
• Guangzhou

Let trainees easily create PPT professional presentations, quickly produce working presentations that meet the requirements of the company, make presentations more exciting through pictures, shapes, color collocations, etc., master the most practical cover and catalog design, and improve the level of presentation production.

• 2023-01-10 | 09:00 - 16:30
• online

A series of Low Carbon Management Lessons will be jointly held by the European Chamber of Commerce in China and the TÜV Rheinland. The class schedules from January to February are listed below and will be updated regularly. For any training courses please contact the Events Manager of the EUCCC, Ms. Jingqian Mo.

中国欧盟商会与TÜV莱茵学院合作开展低碳管理系列课程，以下是1月-2月即将开展的课程清单，计划会定期更新，如有其他培训需求，请联系中国欧盟商会活动负责人莫静倩女士。

• 2023-01-10 - 2023-02-24 | 09:00 - 18:00
• Online

Practical Tools for Quality Control and Procurement Professionals

• 2017-12-05 - 2017-12-05 | 09:00 - 13:00
• Courtesy of Exertis圣路兴商贸（深圳）有限公司

Practical Tools for Quality Control and Procurement Professionals

• 2017-11-30 - 2017-11-30 | 14:00 - 18:00
• Courtesy of Siemens Ltd, China Guangzhou Branch

More than ever, executives and managers have to understand how their decisions affect costs and how understanding costs and managing them properly is the way to success in an organization. This one day training “Budget Management and cost control” teaches the basics of financial reports, but above all the fundamentals of management accounting which is considered as the tool to enhance executives and managers ability to take adequate decision in an ever-changing environment.

• 2017-11-28 | 09:00 - 17:30
• 1st floor meeting room

Find it difficult to understand financial statements? Every manager must have a deep comprehension of finance in order to succeed. Find the truth beyond the data in this full day training.

• 2017-11-27 | 09:00 - 17:30
• 4th floor, Kensington

Training for HR Managers by Resources Managers

• 2017-11-22 | 09:00 - 13:00
• European Chamber Office Guangzhou, 28th Floor, Room 2817