The European Chamber is pleased to offer a full-day workshop on Implementing Key Performance Indicators. The trainer, Mr Jean Yves Le Corre, is a management consultant for MTI Machwürth Team International, a leading international management consulting firms with offices in China (Beijing, Shanghai and Nanjing).
This Workshop on KPI Setting is applicable to various industries and positions. It will be particularly useful if your organization encountered the following issues:
-All departments are busily managing daily operations but yet the overall corporate performance has not improved
-Management spends lots of time in reading reports but still cannot identify root causes to operational problems
-Long-term goals and business strategies are in place but not effectively implemented down to departmental level
-Line managers daily efforts need to be better aligned to incentives and business objectives
Key Performance Indicators (KPIs) are an effective performance management tool that can help organizations communicate corporate policies, clarify responsibilities of departments and transform strategic directives into action. Through cascading of corporate directives, corporate strategies can be transformed into actionable tasks that enable systematic assessment on corporate and departmental performance and alignment with corporate strategies.
Course Agenda
10 - 10.30 Welcoming participants
10.30 - 11.00
Module 1: Introduction to Performance Management
-The Performance Management Concept
-Financial vs. Non-financial Measures
-The Four Performance Perspectives of Measurement and Their Causal Relationship
-Format and Components of Performance Management Setting: the KPIs roadmap
-Correlations among Annual Objectives, KPIs, Quantifiable Targets and Action Plan
11.00 - 12.00
Module 2: KPI Settings Step-by-step
-Good vs. Bad KPIs
-Result-oriented vs. Activity-based KPIs
-KPI Examples for Corporate in Different Industries
-Rules of Setting Quantifiable Targets
-The Reporting Format of Corporate & Divisional Performance
13.00 - 16.00
Module 3: Simulation Exercise
Simulation Exercises on KPI Development (Participants will have a chance to simulate the process of developing departmental objectives & KPIs under trainer facilitation)
16.00 - 17.00
Common Errors in Objective & KPI Setting
-Wrap-up
About MTI Machwürth Team International
MTI is a German company, specialized in training and organizational development, thinking globally and acting locally in the local language and adapted to local market needs. With more than 24 years of experience and operating in about 80 countries the list of references is long and contains mainly multinational companies.
Especially focused on helping their customers to successfully implement their strategies and to make measurably contributions to their customer’s targets MTI is offering:
• Building Effective Organizations
• Developing Management Competency
• Coaching and Consulting
• Sales Excellence
• Service Excellence
• Change Management
• Assessments
• Team Building
Registration
Please register by contacting Ms. Angela Fang at nanjing@europeanchamber.com.cn stating your name and company.