Communication and teamwork skills have never been more essential to personal success! 75% of a person's success depends on communication, 25% on talent and ability. For enterprises, people are more and more emphasis on the establishment of learning enterprises, more and more emphasis on the spirit of teamwork, so effective internal communication is the key to success; For external, in order to achieve the combination between enterprise and the complementary advantages, people need to grasp the negotiation and cooperation and communication skills; For enterprises themselves, in order to better realize the development of enterprises and serve the society under the existing policy conditions, they also need to handle the relationship between enterprises and the government, enterprises and the public, enterprises and the media and other aspects. These are inseparable from mastering and applying the principles and skills of management communication. For individuals, it is obviously very important to establish a good sense of management communication and gradually develop the habit of consciously applying management communication theories and skills to effectively communicate in any communication situation, so as to achieve twice the result with half the effort. Learning communication skills will make you more comfortable in work and life.

沟通与团队合作能力从来没有像现在这样成为个人成功的必要条件！一个人成功的因素75％靠沟通，25％靠天才和能力。对企业内部而言，人们越来越强调建立学习型的企业，越来越强调团队合作精神，因此有效的企业内部沟通交流是成功的关键；对企业外部而言，为了实现企业之间的强强联合与优势互补，人们需要掌握谈判与合作等沟通技巧；对企业自身而言，为了更好地在现有政策条件允许下，实现企业的发展并服务于社会，也需要处理好企业与政府、企业与公众、企业与媒体等各方面的关系。这些都离不开熟练掌握和应用管理沟通的原理和技巧。对个人而言，建立良好的管理沟通意识，逐渐养成在任何沟通场合下都能够有意识地运用管理沟通的理论和技巧进行有效沟通的习惯，达到事半功倍的效果，显然也是十分重要的。学习沟通技巧，将使您在工作、生活中游刃有余。

• 2022-12-08 | 20:00 - 21:00
• Online Webinar

When managers formally report to leaders or cross-departmental teams in stressful meetings, the biggest challenge is how to: get to the point and get support; be logical and organized; be concise and focused.

管理者在充满压力的会议中，向领导或者跨部门团队做正式汇报的时候，最大的挑战莫过于如何：切中要害，获取支持；逻辑性强，富有条理；简明扼要、突出重点。

• 2022-12-06 | 15:00 - 16:30
• Online webinar

According to research, the peak performance of an organization requires the trust, participation and mutual support of each member in the work, and the realization of high-value outputs through effective methods and processes. In this course, through the response of OKR work method, it can effectively help organizations to improve the focus on target points, effectively promote organizational collaboration, work and innovation, and thus improve organizational vision cohesion and high performance output.

据研究，组织达到巅峰表现，需每位成员工作中批次信任、共同参与和相互支持，并通过有效的方法和流程达成高价值产出。在本课程中，通过 OKR 工作法的反响，有效帮助组织提升聚焦目标要点、促进组织协同、有效推进工作、促进创新挑战，进而提升组织愿景凝聚力和高绩效产出。

• 2022-12-02 | 15:00 - 16:30
• Online Webinar

It is more common for companies involving in a public opinion crisis. A response to the public is necessary. Some companies accept media interviews, some send lawyer letters to media, and some post statements on their official websites and official accounts.
However, there are very few successful cases that can calm the public opinion with a single response. More often, the response got no attention at all, or even worse, the response triggers a new round of public discussion in a negative way. In this case, some companies are rather like to keep silent, which means giving up the chance of explanation.
In this lesson, we select and analyze the successful public opinion response of some crisis. By doing so, we will learn how to respond to public opinion.

企业遇到舆情是越来越常见的情况。现在，很多企业都会对舆情做回应：有的接受媒体采访，有的发律师函，有的在自家官网和公号上发声明……
同样，能用一次回应平息舆情的成功案例非常少，更多时候，要不回应如泥牛入海，更糟的是回应引发新一轮舆情，越回应事情越大。
这种情况下，又有企业宁可采取“鸵鸟战术”：任你舆情滔天，我自一声不吭。
在本课中，我们精选那些成功的舆情回应声明，对其做解析，来分析和学习舆情时如何做回应的技巧。

• 2022-12-02 | 09:00 - 16:00
• Zoom 会议

With the arrival of a large number of post-1995-00 employees, they bring a new atmosphere to the enterprise, but also make the traditional management model more and more impractical. How to understand the inner needs of employees after 1995-00 has become an important problem in today's enterprise management. As middle-level and grass-roots managers, how to break through the inter-generational contradiction, strengthen their own management ability, reduce the turnover rate of enterprise talents, and improve organizational performance?

随着 95-00 后职场大军的大批来袭，个性张扬的他们在给企业带来新气象的同时，也让传统的管理模式越来越行不通了。如何破解 95-00 后员工心灵密码，成为了现今企业管理的一个重要难题。作为公司中层，基层的管理者，又如何突破代际矛盾，加强自身管理能力，降低企业人才流失率，提高组织绩效呢？

• 2022-11-30 | 16:00 - 17:00
• Online Webinar

两个现象：
企业往往将产品质量归结为质量部门的责任；
质量提升过程中，其他职能部门认为是在辅助质量部门的工作；
一种无奈：
质量部门通常对其他部门的质量工作参与度感到无奈；

此课程培训目的：
1，通过全面质量管理的理念的讲解，让学员清楚的了解企业产品或服务的质量全面管理的核心理念；
2，通过全面质量管理的流程梳理，帮助学员分析并掌握全面质量管理的实施方法；
3，通过全面质量管理的工具训练，让学员掌握改善质量的实用工具；
最终帮助企业建立起全员的质量意识、建立全流程质量提升的方法，提升企业整体质量管理水平，降低质量成本。

• 2022-11-24 - 2022-11-25 | 09:00 - 17:00
• Online training (2 days)

Situational golf ® is a new training method that combines the theory of situational management with golf sports under the guidance of constructivism teaching. It is a training mode by setting up the management situation, using the operation process of golf, and adopting the training mode of action learning through the whole situation simulation and case analysis.

情境高尔夫®是以建构主义教学为指导思想，将情境管理理论和高尔夫运动结合起来的一种全新的培训方式。通过设置管理情境，运用高尔夫运动的操作流程，采用全程情境模拟和案例分析的行动学习的培训模式。

• 2022-11-22 | 15:00 - 16:00
• Online Webinar

The European Union Chamber of Commerce Shenyang Chapter is delighted to invite you to the launch of the European Business in China – Position Paper 2022/2023 (Position Paper) on 21st November (Monday), 2022 in Shenyang. Position Paper is the Chamber’s most important publication and the cornerstone of its annual advocacy plan which is compiled by its 35 working groups and sub-working groups over a nine-month period. Despite the heightened difficulties facing European companies in China, they are committed to staying and improving the business environment, as illustrated by the 967 constructive recommendations put forward in the Position Paper 2022/2023.

• 2022-11-21 | 17:00 - 21:00
• Conrad Hotel 3rd Floor Ball Room/沈阳康莱德酒店三层大宴会厅

The financial breakfast on 19th November 2022 was themed on "Cross-border Finance in Daily Life", the Expert of the theme, Mr. Liqiang XU was invited to deliver a brief speech on how we would see, understand and try to make use of cross-border finance to better secure and grow our own benefits as well as avoid possible risks.

• 2022-11-19 | 08:30 - 10:00
• Conrad Hotels & Resorts, 88th floor

AmCham China Northeast Chapter, together with the Netherlands Business Support Offices, European Chamber of Commerce in China Shenyang Chapter, and Maple Leaf Foreign Nationals School-Dalian, would like to invite you to the Afternoon Tea on November 19th from 14:00 to 16:30 at the New World Hotel, Dalian.
This event aims to enhance the communication of friends and relatives from various countries and industries in Northeast China in a relaxed and pleasant atmosphere. With the great support of Maple Leaf Foreign Nationals School-Dalian, the adults can broaden their social contacts and the children will participate in various recreational activities to have a good time.

中国美国商会东北分会与中荷业务合作组织、中国欧盟商会和大连枫叶外籍学校一起，荣幸邀请您参加11月19日14：00至16：30在大连新世界酒店举行的友好国际家庭下午茶。
此次活动旨在轻松愉快的氛围中，加强东北地区各个国家和行业的亲朋好友的沟通与交流。本活动在枫叶外国学校的大力支持下，大人们可以扩展自己的社交，孩子们则会参加各种娱乐活动度过愉快的时光。

• 2022-11-19 | 14:00 - 16:30
• 大连新世界酒店