It is becoming more and more common for enterprises to encounter public opinion. Nowadays, many enterprises will respond to public opinion: some accept media interviews, some send lawyers' letters, some issue statements on their official websites and official accounts...
Similarly, there are very few successful cases that can calm public opinion with a single response. Most of the time, the response will either be like a mud in the sea, or even worse, the response will trigger a new round of public opinion, and the more the response, the bigger the problem.
In this case, and some enterprises would rather take the "ostrich tactics" : let your public opinion, I will not say a word.
In this lesson, we select successful public opinion response statements and analyze them to analyze and learn the skills of how to respond to public opinion.

• 2023-03-10 | 09:00 - 16:00
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

Inefficient communication with consumers can directly lead to negative comments on social media. As more online platforms provide dedicated channels for consumer advocacy, online consumer complaints are increasingly affecting the reputation of companies, and thus indirectly or directly affecting their sales.
At the same time, the accumulation of negative content from consumers' complaints can also attract the attention of the media and others, with the potential to fester into a huge public opinion risk.
In this training, we will discuss the act of user complaints on social media and hope to provide some ideas and ways for companies to respond.

• 2023-03-03 | 09:00 - 17:00
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

The work of government affairs (GA) is often compared to “building a rainbow bridge of communication and cooperation between the government and enterprises”. In fact, for the GA departments of multi-national companies (MNCs), the “external communication” with Chinese government agencies only accounts for half of their daily work, while the other half of GA work, the “internal communication” within the company, is the basic guarantee and core power to determine the effectiveness of external work, which is equally important and difficult!

Therefore, the full understanding and cooperation of the company’s senior managements and the heads of various business departments is of great strategic significance for promoting the smooth development of GA and giving full play to the value of GA function.

• 2023-02-15 | 09:20 - 16:30
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

以下是1月广州线下课程安排
The offline class schedules in Guangzhou in January are listed below.

- 项目管理 Project Management
- 生产计划物料控制与库存管理 Production Plan and Material Control

• 2023-01-11 - 2023-01-17 | 09:00 - 22:00
• Guangzhou

Let trainees easily create PPT professional presentations, quickly produce working presentations that meet the requirements of the company, make presentations more exciting through pictures, shapes, color collocations, etc., master the most practical cover and catalog design, and improve the level of presentation production.

• 2023-01-10 | 09:00 - 16:30
• online

A series of Low Carbon Management Lessons will be jointly held by the European Chamber of Commerce in China and the TÜV Rheinland. The class schedules from January to February are listed below and will be updated regularly. For any training courses please contact the Events Manager of the EUCCC, Ms. Jingqian Mo.

中国欧盟商会与TÜV莱茵学院合作开展低碳管理系列课程，以下是1月-2月即将开展的课程清单，计划会定期更新，如有其他培训需求，请联系中国欧盟商会活动负责人莫静倩女士。

• 2023-01-10 - 2023-02-24 | 09:00 - 18:00
• Online

On 21st November, the EU SME Centre hold a conference on Regulation updates on China’s cross-border e-commerce and free trade zones.

• 2016-11-21 | 13:30 - 18:00
• Room Marigold, 3rd floor, Garden Hotel

Building cultural understanding and adaptability for international assignees to China is a critical method to increase ROI by improving an assignee’s results and reducing the risk of failed assignments. During this one-day training, you will have a clear understanding of the impact of culture on working styles in China, identify cultural gaps that may act as blocks and gain specific methods to adapt more effectively. You will also have clear ideas about how to communicate differences with locals and create better teamwork, trust and results.

• 2016-11-14 | 09:00 - 17:00
• Block 3 Floor 19, Xunmei Science and Technology Square

Companies are grappling with the complexities of employing young adults born in the 80’s and 90’s and helping them transition into corporate culture. Those companies who successfully recruit, motivate and retain the emerging generation position themselves to positively leverage this new talent pool for the future.

• 2016-10-24 | 14:00 - 18:00
• Courtesy of Exertis圣路兴商贸（深圳）有限公司

Difficulties understanding financial statements? Every manager must have a deep comprehension of finance in order to succeed. Find the truth beyond the data in this full day training.

The training is based on case studies in order for participants to become familiar with the basic guidance behind Finance and Accounting and the preparation of the three main financial statements, Balance sheet, Profit and loss account and Cash flow statement.

• 2016-09-12 | 09:00 - 17:30
• Block 3 Floor 19, Xunmei Science and Technology Square