Published research studies and practical application have proven the effectiveness of behavioral interviewing techniques. However, very few organizations do it on an expert level. This program is based on Dr. Janz's widely distributed book on Behavior Description Interviewing and provides a set of behavioral interviewing skills as well as various kinds of skill practices.

• 2013-04-18 - 2013-04-19 | 09:00 - 17:00
• Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China

Let IPS help you increase your personal productivity with Microsoft Outlook training and courses.

Many people have used Microsoft Outlook for years but do not take full advantage of Outlook's powerful features. IPS Outlook instructors can help you get the most out of Outlook.

• 2013-04-18 | 09:00 - 17:00
• C512, Lufthansa Center No. 50 Liangmaqiao Road, Chaoyang District Beijing

Find out what your audience wants to hear and how they want to hear it

• 2013-04-11 - 2013-04-12 | 09:00 - 17:00
• C512, Lufthansa Center No. 50 Liangmaqiao Road, Chaoyang District Beijing

The European Chamber is pleased to invite you to a full-day workshop on Project Management. Dr. Laurenz Awater is General Manager of INNOVA Management Institute, a training company known for organizing high-level executive workshops for expat managers.

• 2013-04-10 | 09:00 - 17:30
• European Chamber of Commerce in China | Shanghai

Identifying unrelieved stress and being aware of its effect on our lives is not sufficient for reducing its harmful effects. Just as there are many sources of stress, there are many possibilities for its management.

• 2013-04-09 - 2013-04-10 | 09:00 - 17:00
• Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China

An interactive class of self-analysis for secretarial staff. The course begins with trainees reviewing their own communication style and providing peer feedback.

Trainees will be exposed to effective communication styles and how to prepare messages before delivering it, while also considering the receiver's position.

• 2013-03-26 | 09:00 - 17:00
• French Chamber of Commerce and Industry in China

Effective Business Writing

• 2013-03-21 - 2013-03-22 | 09:00 - 17:00
• C512, Lufthansa Center No. 50 Liangmaqiao Road, Chaoyang District Beijing

The role of the receptionist is of paramount importance for creating the right image for an organisation. "You don't get a second chance to make a first impression" has never been so perfectly true than with regard to the role of the modern receptionist. Today, receptionists are being asked to take on new roles and responsibilities in order to add value to an organisation. This course examines the role of the receptionist and gives practical tips and advice so that you can fulfill your job in a professional way and perform at your best.

• 2013-03-18 - 2013-03-19 | 09:00 - 17:00
• Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China

The course based on PMBOK 4 edition, is designed to help participants master and apply essential knowledge, skills, tools and practical experience relative to project management

• 2013-03-11 - 2013-03-12 | 09:00 - 17:00
• Landmark Tower II Unit 0830 8, North Dongsanhuan Road Chaoyang District Beijing 100004 P.R. China

Decisions in business are made quickly and the actions taken are expected to make a positive difference. These demands on leaders and managers leave little time to devote to effectively managing and coaching others, especially when it comes to making change happen. How do organizations ensure that managers have the tools they need to support and manage the change in their direct reports that will yield the best outcome for the company, team and individual? The European Chamber is happy to invite you to a full-day training on Coaching for rapid change.

• 2013-03-06 | 09:00 - 17:00
• European Chamber of Commerce in China | Shanghai