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Enterprises and users are a pair of communication subjects, interact with each other. Each party's output (attitude, bargaining leverage) directly influences the other's feedback. In this pair of subjects, the enterprise is a "non-human" organization, while the user is an individual with emotions and psychology. Individual users expect a "back and forth" "you have to understand how I feel" mode of communication between people. But companies can't meet that demand. The enterprise completes the output of its will through the position of customer service and after-sales service. But customer service training has determined that they do not provide "emotional value." When it comes to online text communication, there will be the same situation of "insufficient exchange of emotions": the enterprise will issue objective, rational and cold response text, and users will think you have a bad attitude and become angrier.
企业和用户是一对沟通主体,互相作用。每一方的输出(态度、谈判筹码)会直接影响对方的反馈。而这一对主体中,企业是一个“非人类”的组织,用户则是一个有情绪和心理的个人。个人用户期待建立如人际之间的“有来有往”“你要理解我的感受”的沟通模式。但企业无法满足这种情形需求。企业通过客服售后的职位来完成企业意愿的输出。但是客服售后的培训,决定了他们不会提供“情绪价值”。换到网上的文字沟通,会有同样的“情绪交换不到位”的情况发生:企业发布客观理智冷冰冰的回应文字,用户读了认为你态度不好,更生气了。

  • 2023-03-03 | 09:00 - 17:00
  • Online - Training link will be shared prior to the training by email 线上课程 - 培训链接将于会议前发送到报名邮箱

Why does traditional management training fail to address employee personal development? Why are there so many incentives to use, but employee enthusiasm is low? Why did employees still complain even after managers have helped them?

This course helps managers to build confidence and professional competence in coaching step by step through the guidance of coaches' mentality and motivation, and by using practical management cases from daily communication, feedback to year-end evaluation, and career planning guidance, so as to improve management efficiency and organizational performance.

  • 2023-02-28 | 13:30 - 16:30
  • Online (Zoom link shall be sent to participant's email box before the training) 线上培训(Zoom会议链接将于培训前发到报名邮箱)

Introduction of Siemens Smart Manufacturing Innovation Center Chengdu
西门子智能制造成都创新中心简介

西门子携手成都高新区建立西门子智能制造成都创新中心(Siemens Smart Manufacturing Innovation Center Chengdu)。该研发中心也是西门子在华建立的首个专注于MindSphere的研发中心。这一合作致力于为制造业提供最为先进和完整的数字化企业解决方案,助力企业实现数字化转型升级。

创新中心涵盖数字化企业能力中心、数字化示范线、智能创新实验室、合作伙伴联合研发区、行业解决方案研发区和培训认证中心为一体,推动区域制造业转型升级,提升自主创新能力。创新中心立足成都,辐射全国,致力于打造成为成都乃至全国智能制造的新名片!

  • 2023-01-10 | 13:20 - 17:30
  • Siemens Smart Manufacturing Innovation Center Chengdu 西门子智能制造成都创新中心

Full-day Training in Chinese: How to Write Business English Email Efficiently

  • 2019-12-12 | 09:00 - 17:30
  • Dalian Meeting Room, 3F, Kempinski Hotel Chongqing 重庆凯宾斯基酒店3楼大连厅

Business writing

  • 2019-12-11 | 09:00 - 17:00
  • Opal Room, 2F, The Ritz-Carlton, Chengdu 成都富力丽思卡尔顿酒店 二楼欧泊厅

The 3rd Western China International Fair - Import & Export Expo (WCIF-IEE) will be held from September 20th to 23rd 2019, at Western China Expo Center, Chengdu, with a total exhibition area of 80,000 square meters.
The WCIF-IEE is co-sponsored by China Chamber of International Commerce and the Organizing Committee of Western China International Fair, and supported by Sichuan People’s Government. A 10,000-square-meters International Hall is set up, displaying technological innovation, trade & service, premium products and investment-recruiting projects, in developed economies of Europe, America, Asia Pacific and in other emerging economies of Asia, Africa and Latin America, highlighting the advantageous industries of countries/regions along the "Belt and Road", and facilitating the economic & trade exchanges among these countries and western China.

第三届中国西部国际博览会进出口展将于2019年9月20-23日在成都市中国西部国际博览城举办,展览总面积8万平方米。
西博会进出口展由中国国际商会和中国西部国际博览会组委会共同主办,四川省人民政府支持。设1万平方米国际馆,展示来自欧美等发达经济体、泛亚地区,及其他亚非拉地区新兴经济体的技术创新、贸易&服务、优质产品和招商引资项目,重点突出一带一路沿线国家商贸发展环境和优势产业,以利促进上述地区的国家和中国西部地区的经贸交流。

  • 2019-09-20 - 2019-09-23 | 09:00 - 18:00
  • Western China International Expo City 中国西部国际博览城
Members only

SKY HIGH SUMMER SPLASH - Sunset to Midnight Pool Party

  • 2019-08-31 | 17:30 - 23:59
  • Top Swimming Pool, 54 Floor, The Westin Chongqing Liberation Square 重庆解放碑威斯汀酒店54层天际游泳池

The European Chamber Southwest China Chapter is delighted to invite you to join the Full-day Training in Chinese: PPT Application Skills for Business Elite on 29th August (Thursday), 2019.

中国欧盟商会西南分会诚邀您参加将于2019年8月29日(星期四)举行的全天中文培训——职场精英商务PPT应用。

  • 2019-08-29 | 09:00 - 17:00
  • Beijing Meeting Room, 3F, Kempinski Hotel Chongqing 重庆凯宾斯基酒店3楼北京厅

PPT正参与着我们的商业活动,或是述职报告,或是产品展示,或是教学。大家都希望自己做的幻灯片脱颖而出,受到观众的夸赞。什么风格的幻灯片才能适合我们的述职报告呢?职场人士制作幻灯片时也存在一些问题,例如制作幻灯片浪费大量时间造成工作上失去主次,幻灯片的内容没有条理性造成很难看懂等。这些问题我们在课上都会帮助大家分析并提供解决方案。

Nowadays PPT is participating in our business activities, job reports, product presentations, and teachings. Everyone wants to make their own PowerPoint presentation stand out and be approved by the audience. So which slide style is suitable for our report? We will meet some problems in the process of making PowerPoint slides, such as the waste of time in the production of slides, the loss of priority in the work, the lack of organization in the content of the slides, and the difficulty of understanding. This course will help you analyze relative situations and provide solutions to the questions above.

  • 2019-08-28 | 09:00 - 17:00
  • Qing Cheng Hall, 4th Floor, Holiday Inn Chengdu Oriental Plaza 成都东方广场假日酒店 4楼青城厅

Knowing how to read financial statements is a great asset in analyzing business opportunities, assessing financial risks, communicating, and dealing with the real business situations. The European Union Chamber of Commerce in China (European Chamber) Southwest Chapter is delighted to invite you to this the training “Finance and Accounting for the Non-Financial Manager (Full-Day, English)” to learn the basics of finance, to be familiar with the use of financial accounting information in capital investment decisions. The training will be held on 26th July (Friday), 2019 in Chengdu.

了解如何阅读财务报表是分析商业机会、评估财务风险、沟通和处理商务情况的一大技能。中国欧盟商会西南分会诚挚邀请您参加将于2019年7月26日(星期五)在成都举行的非财务人员的财务知识培训(全天英文授课),学习财务基本知识,熟悉财务会计信息在资本投资决策中的理解和使用。

  • 2019-07-26 | 09:00 - 17:30
  • Jinsha & Longquan Room, 4F, Sheraton Chengdu Lido Hotel 成都天府丽都喜来登饭店 四楼金沙龙泉厅