课程收益：

     建立管理角色和态度的自我认知；

     强化向经理进阶所需的管理理念和行为原则；

     加强对人的洞察和关注能力；

     通过沟通提升个人影响力：冰山理论;

     沟通技能精华；有效倾听和提问的力量;

     如何处理异议：认同的技能与态度;

     协助学员在管理岗位上建立积极畅通的沟通和反馈环境，能够面对不同意见的挑战；

     通过激励和授权他人，发展平衡领导力，帮助每个人实现目标；

     掌握管理工具与技巧，实现从“认知”到“行动”的交互提升和改进。

目标学员：

新任经理人，一线管理者，团队或项目负责人，储备管理人才，基础管理技能进阶人员。

授课方法：

运用反思，互动交流的最佳实践，在管理情境中通过角色扮演进行真正的演练、行为练习、反馈和辅导。小班授课 (<12人)。

课程大纲：     

    新经理的角色转换：人力资本发展的4个基本原则

    提升对管理环境的认知：如何管理现实？

    什么是专业的管理态度：滤镜原理和建设性态度

    运用反馈的两种方式进行管理沟通

    赞赏：何时赞赏？如何赞赏？

    建设性反馈：帮助员工改进和提升

    发展平衡领导力：何时授权，何时直截了当？

    形成个人行动计划

Insights:

Restricted group sizes, multiple interventions for each participant using formal exercises, improvisations and personal ‘in situ’ situation analysis ‐ this program creates a highly personalised environment and an individual dimension close to a coaching approach.

Who's it for:

Executives, managers, team/project leaders, first-time manager or anyone who manages a team responsible for business results.

Benefits:

·         Learning by doing for maximum ROI

·         Clarity of your role and responsibilities of a manager

·         Transition of mindset from individual contributor to manager

·         Comprehend essential managing skills

·         Confidence in using your power and authority for achieving the goal(s)

·         Helping the team to succeed  

Program Outline:

·         From an Individual Contributor to a Manager – What are the role and responsibilities of a manager?

·         The New Manager’s 101 – When do you really become a manager? Setting SMART objective as the first step of entering your path to maturity. Aligning your team’s objective(s) with the company’s objective(s).

·         Understand Your Team Members’ Strength – Identify your team member’s strength(s) as the basis for distrusting tasks and responsibilities.

·         Ensure Responsibility and Accountability in the Team – Using RACI matrix to create clarity in case the team “drop the ball”.

·         Give Concrete Instruction and Motivate the Team Member(s) for Action – “I’ve told him/her so many times and the result is still not desirable…” Using an exercise to learn how to give clear instruction and getting the desired result. As a manager, how to create the 4 essential conditions for employee(s) for taking meaningful action. 

·        The New Manager’s Time Management – Scanning through your day-to-day work habit and rhythm and establishing an effective way of working for productivity and sustainability.

·        The harvest of the day – My personal learning and action plan

Payment 付款方式：报名后请将会议费汇款至以下账户，并在银行转账单上附注BJ20250926或联系商会工作人员微信付费

A/C Name: 中国欧盟商会
A/C No.: 7110210182500027543
China CITIC Bank 中信银行京城大厦支行
北京市朝阳区新源南路6号京城大厦 

 Cancellation 取消政策:

If you cannot attend this training, please cancel your registration at least 2 working days before. If you fail to notify us of your cancellation in a timely fashion, you will be charged for event costs. 如果您不能参加已注册过的活动，请至少在活动开始2个工作日之前取消您的注册。若您未能及时地通知我们，我们将收取您相应的活动费用。您可以联系工作人员取消，也可以网上自行取消。 

Disclaimer 免责声明：

Please notice that European Union Chamber of Commerce in China might take photographs from the event and post these on its public webpage (or social media platforms) in order to create awareness of these events. By attending this event you consent to European Union Chamber of Commerce in China taking and using such photographs as described above.请注意，中国欧盟商会可能会在活动期间拍摄照片，并将这些照片在商会的官方网站或社交媒体平台上公开发布。参加本次活动即表示您同意中国欧盟商会拍摄并使用上述照片。 

Speakers

Ms. Yang Wang

Krauthammer Senior Consultant, Trainer and Coach

Ms. Yang Wang

Krauthammer Senior Consultant, Trainer and Coach

View speaker details

19 years of expertise in people development and corporate learning. Experienced consultant, facilitator, trainer and coach. 24 years of B2B sales experience.
Specialized in from “know-how” to “show-how” in team management, leadership, change management, customer service, sales, negotiation and personal development.
8 years living overseas, 24 years of working experience in a multi-national and intercultural environment.

Relevant Education
Dublin City University (Dublin, Ireland), International MBA, 2004
NEOMA Business School (Paris and Reims, France), International MBA, 2004
Dublin Business School (Dublin, Ireland), Human Resource Management, 2003

Previous Experience
Krauthammer (Shanghai, China), Senior Consultant/Trainer/Coach, 2016-present
China Europe International Business School(Shanghai, China) - Sales/Marketing/CBD Director, 2008-2016
MOL Ireland (Dublin, Ireland), Sales Manager, 2004-2007

Latest Projects
MOLMSC, Saint-Gobain, Ineos Styrolution, DSM, KONE,ONE, Sika China, Clariant, Siemens, Schaeffler, JCDecaux, Engie Group, Bosch, Sulzer, Coface, Vibracoustic, Artefact, European Chamber, Freudenberg-FPM, Freudenberg-FVN, Bureau Veritas, Interroll, Testo, Geodis, Pierre Fabre, SBM, Symrise, Corbion, NZTE, Vileda Professional, Altana Group, NOK, Nippon Paint, Fagus Grecon, ITW and OC&C etc.

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