In the past, under the single source of information dissemination, companies only needed to manage media relations well to prevent large-scale public opinion crises. However, in the mobile age, the butterfly effect does exist, and any individual's disclosure of information could potentially trigger a large-scale public opinion crisis, with numerous examples to prove it. Crisis management is no longer just about early warning and prevention, but about being prepared for the unexpected issues. In this situation, it is essential to further understand the characteristics of public opinion crises in the mobile communication environment and to master relevant solutions to solve problems.

• 2024-06-27 | 09:00 - 17:00
• EU Chamber Beijing Office