This interactive training session will help you to become an effective communicator with native English speakers. Understanding Intercultural Communication through Hofstede 5 Dimensions; Negative and Positive Politeness and Relevance Theory. This training session will give an understanding of the pragmatic and linguistic main aspects of oral and writing communication in work and real-life environment. Moreover, participants will have clear overview of multicultural dimension of communication through email correspondence in business environment in a globalised workplace. The session will be delivered in English. All the documents used will be in English.

• 2022-10-28 | 09:25 - 17:00
• Meeting Room 6+7, 2F, A2 Block, SinoSwiss Technopark 中瑞产业园A2栋2楼6+7会议室

中国欧盟商会与戴愫老师共同推出逻辑表达与写作、说服力与影响力、跨文化沟通与管理三大系列企业内训课程，以下为课程详情及老师简介。戴愫老师的所有课程均可用英文或者中文授课。

The European Union Chamber of Commerce in China, together with Ms. Su DAI, launches three series of internal training courses for enterprises on logical expression and writing, persuasion and influence, and cross-cultural communication and management. All of Ms. Dai's courses are available in English or Chinese.

• 2022-10-24 - 2022-10-28 | 09:00 - 21:30
• Onsite

The WeChat official account is the brand building channel for companies. It is also a quick communication way. The corporate official account should follow the principles of corporate strategic communication.

If you want to run a WeChat official account well, you need to work on a series of issues: strategic planning, brand positioning, long-term content planning, team building and KPI assessment, legal risk avoidance...

This course focuses on the specific writing and typesetting skills of a single WeChat article.

• 2022-10-14 | 09:00 - 16:00
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

The WeChat official account is the brand building channel for companies. It is also a quick communication way. The corporate official account should follow the principles of corporate strategic communication.

If you want to run a WeChat official account well, you need to work on a series of issues: strategic planning, brand positioning, long-term content planning, team building and KPI assessment, legal risk avoidance...

This course is about the overall planning, management and operation skills of WeChat official account, focusing on improving the overall planning ability.

• 2022-10-13 | 09:00 - 16:00
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

中国欧盟商会与莱茵学院以及Eddic易迪思合作开展数据分析系列课程，以下是2022年7月即将开展的课程清单，计划会定期更新，如有其他培训需求，请联系中国欧盟商会活动负责人莫静倩女士。

A series of data analysis series lessons will be jointly held by the European Chamber of Commerce in China with TÜV and the Eddic. The class schedules in July 2022 are listed below and will be updated regularly. For any training courses please contact the Events Manager of the EUCCC, Ms Jingqian Mo.

• 2022-09-14 - 2022-09-30 | 09:00 - 21:00
• Online and Offline

中国欧盟商会与莱茵合作推出工业数据分析主管线下课程，以下为该课详情。若有其他培训需求，请联系中国欧盟商会活动负责人莫静倩女士。

The Course of Industrial Data Analysis Manager will be jointly held by the European Chamber of Commerce in China with TÜV from 14th to 16th September. Below are details about the course. For any training courses please contact the Events Manager of the EUCCC, Ms Jingqian Mo.

• 2022-09-14 - 2022-09-16 | 09:00 - 18:00
• 广州市黄埔区科学城科珠路199号

演讲常常出现在关系公司生存和发展的重要场合，无论是管理者还是员工，都需要具备发表优秀演讲的能力。该课程会教授如何通过故事线辅导进行优秀、精彩的演讲，在清楚有力传达自己观点的同时，获得听众理解并留下深刻印象，从而实现自己的目标。

• 2022-09-08 - 2022-09-29 | 19:30 - 21:30
• Online

Presentations are often made in important situations where the survival and growth of a company is at stake, and both managers and employees need to be able to deliver excellent presentations. This course teaches how to deliver excellent, brilliant presentations through story line coaching to achieve your goals by getting your audience to understand and be impressed while conveying your ideas clearly and powerfully.
演讲常常出现在关系公司生存和发展的重要场合，无论是管理者还是员工，都需要具备发表优秀演讲的能力。该课程会教授如何通过故事线辅导进行优秀、精彩的演讲，在清楚有力传达自己观点的同时，获得听众理解并留下深刻印象，从而实现自己的目标。

• 2022-09-08 - 2022-09-29 | 19:30 - 21:30
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

A series of Low Carbon Management Lessons will be jointly held by the European Chamber of Commerce in China and the TÜV Rheinland. The class schedules from September to December are listed below and will be updated regularly. For any training courses please contact the Events Manager of the EUCCC, Ms. Jingqian Mo.

中国欧盟商会与TÜV莱茵学院合作开展低碳管理系列课程，以下是9月-12月即将开展的课程清单，计划会定期更新，如有其他培训需求，请联系中国欧盟商会活动负责人莫静倩女士。

• 2022-09-02 - 2022-12-31 | 09:00 - 18:00
• Guangzhou, Shenzhen, etc

In today's booming social media, ineffective customer communication will directly lead to complaints online. As more online platforms provide dedicated release channels, "online customer complaints" have increasingly affected the reputation of companies, which in turn indirectly or directly affect the sales income.

At the same time, the accumulation of negative content will also attract the attention of the media and other competitors, and there is a danger of fermenting into a huge public opinion risk.

In this lesson, we will discuss the behavior of customer complaints on social media, hoping to provide some ideas and methods for companies.

• 2022-09-02 | 09:00 - 16:30
• Zoom Online