It is more common for companies involving in a public opinion crisis. A response to the public is necessary. Some companies accept media interviews, some send lawyer letters to media, and some post statements on their official websites and official accounts.
However, there are very few successful cases that can calm the public opinion with a single response. More often, the response got no attention at all, or even worse, the response triggers a new round of public discussion in a negative way. In this case, some companies are rather like to keep silent, which means giving up the chance of explanation.
In this lesson, we select and analyze the successful public opinion response of some crisis. By doing so, we will learn how to respond to public opinion.

• 2022-12-02 | 09:00 - 17:00
• zoom online

In the era of big data, data organization, industry reports, and visual charts are becoming more and more popular in the industry. No need to learn Python, Power BI is an easy-to-use data analysis software to help you deal with massive data, modeling analysis, and realize multi-perspective interactive visual report analysis!
大数据时代，数据整理，行业报告，可视化图表愈来愈成为行业热门词汇。无需学习Python，Power BI是一款简单易用的数据分析软件，可以助力你处理海量数据，建模分析，实现多角度交互式可视化报告分析！

• 2022-11-24 - 2023-01-06 | 20:00 - 21:00
• ZOOM ONLINE

Design is the source of manufacturing. With the shortening of the delivering and the enhancement of product functions, great pressure is brought to the design work. How to organize complex digital models, capture enterprise experience and solidify the best practices based on main CAD tools to form valuable "digital assets" is an important topic. Firstly, This course introduces how to build a structure tree of complex products based on the top-down design thinking, establish skeleton document and publish important geometric elements to achieve collaborative design. Secondly, introduce the "three swords" of knowledge engineering, so that students can understand how to digitize the paper-based enterprise or industry standards and rules, embed them into the CAD software, and directly drive the digital model. Finally, a case of "smart ladder" is used to let students understand the top-down design thinking and the preliminary content of knowledge engineering, so as to lay a foundation for further application.

• 2022-11-24 | 09:00 - 17:00
• KIT中国研究院

两个现象：
企业往往将产品质量归结为质量部门的责任；
质量提升过程中，其他职能部门认为是在辅助质量部门的工作；
一种无奈：
质量部门通常对其他部门的质量工作参与度感到无奈；

此课程培训目的：
1，通过全面质量管理的理念的讲解，让学员清楚的了解企业产品或服务的质量全面管理的核心理念；
2，通过全面质量管理的流程梳理，帮助学员分析并掌握全面质量管理的实施方法；
3，通过全面质量管理的工具训练，让学员掌握改善质量的实用工具；
最终帮助企业建立起全员的质量意识、建立全流程质量提升的方法，提升企业整体质量管理水平，降低质量成本。

• 2022-11-24 - 2022-11-25 | 09:00 - 17:00
• Online training (2 days)

The market's higher customization requirements for products and shorter lead times have led many organizations to face challenges in the order delivery process, and is the clarification of order information sufficient? Are distortions and errors occurring during the information transferring? Is the production process smooth after the demand information is converted into internal work order? The effective communication between departments in the order execution process and other issues directly determine the performance of enterprise order delivery. This training will cover the key elements of how to use lean characteristics and methods to improve delivery performance and successfully implement lean order delivery during the optimization of the order delivery process.

• 2022-11-23 | 09:00 - 17:00
• European Chamber Nanjing Office

中国欧盟商会与TUV莱茵学院合作开展制造业系列课程，本次，我们精选了6个即将在10月-12月开展的培训，推荐给制造业企业管理层成员参与。
A series of courses focusing on manufacturing industry will be jointly held by the European Chamber of Commerce in China with TUV Rheinland. This time we deliberately select six training courses starting from October to December for managers in manufacturing enterprises.

• 2022-11-22 - 2022-12-31 | 09:00 - 17:00
• Guangzhou, Shenzhen

面对激烈的市场竞争，创新已经成为企业和个人保持竞争优势的重要方式，也被纳入到企业文化和战略方针中。只有不断适应变化、引导变化，才能立于不败之地，而创新是其中关键能力之一。
但在具体开展时，我们究竟该如何开展，自己怎样才能：“转变创新思维——找到创新机会——开展创新实践”，成为VUCA时代职场人面临的问题。

• 2022-11-22 - 2022-12-01 | 19:00 - 21:00
• Online

中国欧盟商会与TUV莱茵学院合作将开展一系列培训课程，以下是11月-12月深圳线下课程安排，培训计划会定期更新，如有其他培训需求，请联系中国欧盟商会活动负责人莫静倩女士。

A series of Trainings will be jointly held by the European Chamber of Commerce in China and the TUV Rheinland. The class schedules from November to December are listed as below and will be updated regularly. For any training courses please contact the Events Manager of the EUCCC, Ms. Jingqian Mo.

• 2022-11-21 - 2022-12-23 | 09:00 - 22:00
• Shenzhen

• Build M.V.P. (most valuable players) in cross-cultural communication focusing on cross-cultural issues;
• Increase awareness of own, personal cultural blocks;
• Understand cultural dimensions;
• Understand the critical cultural conflict areas of West vs East with case studies;
• Learn how to effectively handle the tricky and delicate cultural issues;
• Explore methods to deal with specific China cases vs. cross-cultural communication;
• Learn how to effectively interact with people of other cultures;
• Develop a personal plan for improving cross-cultural skills especially in presentations, reports, meetings, or roadshow scenarios.

• 2022-11-03 | 09:00 - 16:00
• Zoom online

MMOG/LE is a set of operational practices and procedures widely used in logistics management/logistics review. It is a certification system for the standardized management of supplier logistics. It is regarded as a "best practice guidelines" for material planning and logistics processes. Its goal is to develop a common material plan and logistics review standard that can be used by all business members (internal and external); to develop and optimize material planning and logistics continuous improvement plan, and then bring more value on the time spent on these activities; to develop a material planning and logistics system framework for product and service suppliers in automotive supply; at the same time, to expect to be the basis to promote the enterprise continuous improvement plan benchmarking activities.

第五版 MMOG/LE （ Materials Management Operations Guideline/Logistics Evaluation 称MMOG/LE），是一套广泛在物流管理/物流评审中所使用的营运实践和程序，是一项对供应商物流进行规范管理的认证体系，被看作物料计划和物流过程的“最佳实践准则”。它的目标，是为所有业务成员（内部的和外部的），制定一份能够使用的共同物料计划和物流评审标准；能够开发并优化物料计划和物流持续改进计划，然后让花费在这些活动上的时间带来更大的价值；为汽车供应中的产品和服务供应商，建立一个物料计划和物流系统的架构；同时，期望作为将其推动企业持续改进计划标杆活动的基础。

• 2022-11-03 - 2022-11-04 | 09:00 - 17:00
• Online Training