Enterprises and users are a pair of communication subjects, interact with each other. Each party's output (attitude, bargaining leverage) directly influences the other's feedback. In this pair of subjects, the enterprise is a "non-human" organization, while the user is an individual with emotions and psychology. Individual users expect a "back and forth" "you have to understand how I feel" mode of communication between people. But companies can't meet that demand. The enterprise completes the output of its will through the position of customer service and after-sales service. But customer service training has determined that they do not provide "emotional value." When it comes to online text communication, there will be the same situation of "insufficient exchange of emotions": the enterprise will issue objective, rational and cold response text, and users will think you have a bad attitude and become angrier.
企业和用户是一对沟通主体，互相作用。每一方的输出（态度、谈判筹码）会直接影响对方的反馈。而这一对主体中，企业是一个“非人类”的组织，用户则是一个有情绪和心理的个人。个人用户期待建立如人际之间的“有来有往”“你要理解我的感受”的沟通模式。但企业无法满足这种情形需求。企业通过客服售后的职位来完成企业意愿的输出。但是客服售后的培训，决定了他们不会提供“情绪价值”。换到网上的文字沟通，会有同样的“情绪交换不到位”的情况发生：企业发布客观理智冷冰冰的回应文字，用户读了认为你态度不好，更生气了。

• 2023-03-03 | 09:00 - 17:00
• Online - Training link will be shared prior to the training by email 线上课程 - 培训链接将于会议前发送到报名邮箱

Why does traditional management training fail to address employee personal development? Why are there so many incentives to use, but employee enthusiasm is low? Why did employees still complain even after managers have helped them?

This course helps managers to build confidence and professional competence in coaching step by step through the guidance of coaches' mentality and motivation, and by using practical management cases from daily communication, feedback to year-end evaluation, and career planning guidance, so as to improve management efficiency and organizational performance.

• 2023-02-28 | 13:30 - 16:30
• Online (Zoom link shall be sent to participant's email box before the training) 线上培训（Zoom会议链接将于培训前发到报名邮箱）

Introduction of Siemens Smart Manufacturing Innovation Center Chengdu
西门子智能制造成都创新中心简介

西门子携手成都高新区建立西门子智能制造成都创新中心(Siemens Smart Manufacturing Innovation Center Chengdu)。该研发中心也是西门子在华建立的首个专注于MindSphere的研发中心。这一合作致力于为制造业提供最为先进和完整的数字化企业解决方案，助力企业实现数字化转型升级。

创新中心涵盖数字化企业能力中心、数字化示范线、智能创新实验室、合作伙伴联合研发区、行业解决方案研发区和培训认证中心为一体，推动区域制造业转型升级，提升自主创新能力。创新中心立足成都，辐射全国，致力于打造成为成都乃至全国智能制造的新名片！

• 2023-01-10 | 13:20 - 17:30
• Siemens Smart Manufacturing Innovation Center Chengdu 西门子智能制造成都创新中心

WeChat Article Writing Skills
企业微信文案实战

本课程将通过优质的成功案例、精心总结的实用技巧、互动的现场训练、帮助学员掌握运营企业级微信公众号的整体技巧，同时快速提高企业微信公号的文案写作能力。

• 2020-12-04 | 09:00 - 16:00
• Online - Course link will be shared prior to the training) 线上课程 - 链接将于培训前发送

WeChat Official Accounts Operation
企业微信公号全面运营管理攻略

本课程将通过优质的成功案例、精心总结的实用技巧、互动的现场训练、帮助学员掌握运营企业级微信公众号的整体技巧，同时快速提高企业微信公号的文案写作能力。

• 2020-12-03 | 09:00 - 16:00
• Online - Course link will be shared prior to the training) 线上课程 - 链接将于培训前发送

Training

• 2020-11-20 | 09:00 - 16:00
• Raffles Hospital

Excel Training

• 2020-11-13 | 09:00 - 16:30
• Online - training link will be shared prior to the event 线上课程 - 培训链接将于会议前发送

PPT Training

• 2020-10-27 | 09:00 - 16:00
• Online - Zoom Platform (webinar link will be shared prior to the event) 线上课程 - 培训链接将于会议前发送

战略管理-竞争对手与竞品分析训练营 Strategic Management Training Camp - Competitor and Competitive Product Analysis

• 2020-08-25 | 19:30 - 21:30
• Online - webinar link will be shared prior to the event 线上课程 - 参会链接将于会议前发送

The European Union Chamber of Commerce in China Southwest Chapter is delighted to invite you to attend the Online Training: Project Management Practice (Chinese) on 18th June, Thursday, 2020.

中国欧盟商会西南分会诚邀您参加将于2020年6月18日（星期四）举行的线上培训《成功项目管理实战》。

• 2020-06-18 | 09:00 - 16:30
• Online - Zoom Platform (link will be shared prior to the event) 线上讲座 - 参会链接将于会议前发送