About the company

Headquartered in the thriving city of Shanghai, MOOV was initiated in 2013 and quickly expanded. Our company was born from a 100+ year heritage and later rebranded as an exciting, modern and capable spin-off to facilitate the business between China and the world.

 MOOV has the full arsenal of logistic services. Whether your need supply chain management, ranging from shipping liner agency, freight forwarding (ocean, air, train), 4PL programs, warehousing, domestic transportation, customs clearance (import & export) or project cargo handling, we have the solution you seek.

 We believe that reliable supply chain solutions are crucial in the sustainability of any business, both large or small, and managing them can often be a challenge. At MOOV, we therefore specialize in solving problems, not just for you, but with you. Our aim is to develop tailor-made solution to every logistical problem you face.

 Welcome to join our team that is entrepreneurial, innovative and committed to delivering flexible and effective solutions. Through teamwork and collaboration, we can get things done and grow together for MOOV, ourselves, our customers and our community. Let's MOOV forward together!

Job description

Job Summary MOOV, a Shanghai-based logistics solutions provider founded in 2013 with over a century of industry heritage, specializes in connecting China and global markets through tailor-made services including shipping agency, freight forwarding, 4PL solutions, warehousing, and end-to-end logistics innovation. We are actively seeking a Supplier Key Account Manager to serve as the primary liaison for key overseas suppliers, driving operational excellence through daily communication, KPI-driven performance management, and collaborative problem-solving. This role will leverage MOOV’s 4PL capabilities and cross-functional expertise to optimize supply chains, align suppliers with our operational standards, and unlock new value in a fast-evolving global market. Responsibilities

•Daily Supplier Communication & Support:-Act as the primary contact for major overseas suppliers, ensuring smooth communication on a daily basis via emails and calls. -Provide guidance on internal processes, system, and special arrangements during major holidays (e.g., Chinese New Year, Eid in Bangladesh). -Address logistics-related issues or direct suppliers to the appropriate contacts for resolution.

•Supplier Performance Management:-Monitor and drive suppliers’ logistics KPI performance based on SOPs. -Organize regular review meetings with suppliers to identify improvement opportunities and implement corrective actions.

•Supply Chain Optimization & Issue Resolution:-Identify pain points in suppliers’ supply chain management. -Collaborate with cross-functional teams (Operations, Warehouse, Sales) to develop alternative logistics solutions tailored to suppliers' needs.

•Business Development & Value Creation:-Demonstrate strong attention to detail and commercial awareness. -Identify potential business opportunities through daily interactions with suppliers and contribute to value-added service development.

•Customer Relationship Management:-Maintain strong relationships with suppliers by providing proactive advisory support. -Ensure timely delivery of reports and respond promptly to client needs.

•Presentation & Reporting: -Develop and deliver clear and structured presentations to internal and external stakeholders. -Work closely with the Business Analyst team, providing logical reasoning and requirements for new reports, ensuring they align with business needs and improve decision-making. 

Skills & experience

 Requirements

•Bachelor’s degree in Business, Supply Chain, or related field.

•At least 3 years managing key accounts/suppliers in logistics or supply chain companies.

•Fluent in English (excellent writing, speaking, listening) for daily cross-cultural communication.

•Strong in Excel, Word, PPT.

•Proactive, detail-oriented, adaptable to diverse cultures.