About the company
IMA Asia is an insights provider and sounding board for executives in charge of Asia Pacific operations from some of the world’s largest firms. With offices in Singapore, Hong Kong, Shanghai and Sydney, IMA Asia currently supports over 1,500 members, and delivers the premier peer-group briefing program in the region.
Job description
Position Description
You will manage the annual lifecycle of a segment of key accounts, from onboarding, service to subscription renewal. You will service a portfolio of forum meetings and support the commercial team’s competitiveness. Work as part of an international team to deliver networking and insights for China-based executives of multinationals. You will report to the Head of Commercial & Operations, China. Your compensation is competitive with fixed and variable elements based on performance.
Responsibilities
- Manage the engagement lifecycle of a key account segment
- Manage customer administrative lifecycles (billing & customer service)
- Serve as events manager in charge of a portfolio of forum meetings
- Provide research support to the commercial & community teams
Skills & experience
· Experience and track record as a corporate sales professional or in the service industry
Qualifications
- Preference for those with 5 years+ experience in multinationals or service industry
- (Required) Native Chinese language ability with strong written and spoken English
- A team player with humility and an openness to learn in a fast-paced environment
- Results oriented, and independently motivated to grow in one’s career
How to apply
Email resume and cover letter with email subject title: Application: Operations & Commercial Application, [insert full name] to hrchina@imaasia.com.cn. Resume must be limited to 1 page, PDF, English only. Cover letter must be limited to 1 page, PDF, English only and include a written section on why you are passionate about customer service and how you stand out in your ability to be an effective team member at IMA Asia, including specific examples of your accomplishments.
