About the company
China IPR SME Helpdesk is a project funded by the European Commission’s Directorate-General for Enterprise and Industry under the Competitiveness and Innovation Framework Programme. The China IPR SME Helpdesk raises awareness about IPR matters in China affecting European SMEs, and helping them make informed IPR decisions. The Helpdesk provides free information and services in the form of jargon-free first-line advice on intellectual property and related issues. Services available to European SMEs include a Helpline, online portal, industry or IP specific guides and training workshops and other events. More information is available at www.china-iprhelpdesk.eu.
Job description
Location: Beijing or Europe (remote work)
Expertise: Intellectual Property Rights (IP)
Position: Full time
The China IPR SME Helpdesk requires an in-house IP Business Advisor to provide SMEs with accurate advice and manage a team of external experts. This role encompasses a number of key tasks that support the project team including but not limited to:
Customer advice
- Provide relevant timely and effective advice to businesses (within three working days), institutions and universities from COSME countries
- Create a dialogue with clients and provide on-going advice where required
- Record all answers provided and create template answers
- Record all infringement cases with the ACRIS database
- Ensure that 2/3 of the helpline users are satisfied with the service provided.
Expert management
- Manage and update the expert list and ensure the right expert is used for the right training or material.
IP Trainings and matchmaking events
- Present at IP training seminars and workshops, including online workshops
- Provide IP business advice to SMEs during IP training seminars and workshops
- Attend major trade fairs in China or in Europe in the case of remote work
- Advise European SMEs with IP issues at major trade fairs.
Legal research and update
- Assess the impact of the enquiry service through surveys and other forms of feedback and feedback to project
- Work with project team to measure and increase number of enquiries.
- Keep abreast of China and international IPR news.
- Overview the production of an IP challenge report every 6 months. This should be in line with other reporting and should feed into steering meeting presentations/updates where appropriate.
- Support research into the IPR challenges and regulations for specific industrial sectors in China
- Overview the drafting of 25% of new guides
- Review the drafting of tailor-made trade packages in collaboration with the other two regional Helpdesks.
Represent the Helpdesk
- Present the Helpdesk services and an overview of IP in China to visiting business delegations / delegations in Europe in case of remote work
- Represent the Helpdesk at meetings with stakeholders including the European Delegation, European Chamber and Member State Embassies / not applicable in case of remote work.
- Attend annual stakeholder and consortium meetings in Europe.
Skills & experience
- Higher education degree, e.g. Law, Business Administration
- at least 3 years’ experience related to Intellectual Property
- Good analytical and organizational skills
- Excellent project management skills
- Outstanding verbal and written communicator
- Strong planning and analytical organisation skills
- Responsible, professional, open-minded, and strategic thinker
- Near native English speaker a must, other European languages and Mandarin are a plus
- Professional appearance and demeanor
How to apply
Please send your cover letter, CV and salary expectation to bj_jobs@europeanchamber.com.cn
For further information, contact bj_jobs@europeanchamber.com.cn.
Interested candidates are encouraged to send an application including cover letter, CV and expected salary to bj_jobs@europeanchamber.com.cn by 28th February, 2020. Please indicate clearly for which position you are applying.
Only short-listed candidates will be contacted for interviews.