Job description

Membership development

· Development of the membership of the South China chapter according to monthly and annual targets

· Preparation of potential members lists and of focused membership development campaigns

· Contact, meet and provide information to potential members according to the development campaign

· Contact and follow up with all non-members participating European Chamber events, WG and Forum meetings

Membership retention

· Managing member relations for the Chamber through telephone, email and face-to-face communication to reach and exceed targets of new membership by providing exceptional standards of customer relationship management

· Developing membership sales plans to ensure the Chamber's membership targets are met

· Actively organizing and managing membership campaigns

· Developing and updating regular reports on membership levels and sales campaigns, and providing progress reports to senior management

· Developing and maintaining close relations with potential members and members

· Dealing with membership inquiries

· Maintaining the membership database

· Collecting contact details for Working Groups/Forms from new members, replying to new members queries or putting them in touch with relevant person in the office

· Invite personally (by email or phone call) new members to events that might be of special interest to them

Sponsorship

· Develop and retain the Privileged Partnership for South China

· Sell sponsorship to reach the target set

Advertising Sales

· Sales of online and printed advertisement as per yearly budget planning

· Writing of advertisement agreements; follow-up on payment and invoice issuance

Skills & experience

Qualification:

· University degree in marketing or business-related subject

· At least 5 years of related experience in a sales, customer relations or business development role

· Fluent in both written and oral English. Mandarin and other European languages are a plus.

·         A passion for sales and delivering targets

·         Strongly customer-focused and target driven

·         Good organisational skills

·         Strong analytical and communication skills

·         Outgoing, flexible and proactive, with a team-player attitude