Upcoming Events

In today's booming social media, ineffective customer communication will directly lead to complaints online. As more online platforms provide dedicated release channels, "online customer complaints" have increasingly affected the reputation of companies, which in turn indirectly or directly affect the sales income.

At the same time, the accumulation of negative content will also attract the attention of the media and other competitors, and there is a danger of fermenting into a huge public opinion risk.

In this lesson, we will discuss the behavior of customer complaints on social media, hoping to provide some ideas and methods for companies.

  • 2022-09-02 | 09:00 - 16:30
  • Zoom Online

The Science Carbon Target is an initiative of CDP, UNGC, WRI and WWF. To prevent severe climate change, the further acceleration of the global transition to a low-carbon economy, with a target of a global average temperature rise of less than 1.5°C/2°C above pre-industrial levels by 2100, requires an ambitious emissions reduction target on which to base itself to ensure that its own transition actions are consistent with the level required by climate science. Raising corporate ambitions for climate action by reducing greenhouse gas emissions, setting targets and mapping out emission reduction pathways can be termed 'science-based' emission reduction targets.


  • 2022-09-02 | 09:00 - 17:00
  • Online training

This training focuses on the PPE regulation (EU) 2016/425 regulatory requirements, including: products classification, CE certification pathway, introduction to product testing and harmonized standards, EU type test certificate (MODULE B) acquisition, technical documentation and declaration of conformity preparation, Product labeling and manual requirements, quality assurance system (MODULE D) certification, etc.

本课程重点介绍欧盟PPE regulation (EU) 2016/425法规要求,包括:产品分类、CE认证途径、产品测试和协调标准介绍、EU型式试验证书(MODULE B)获取、技术文档和符合性声明准备、产品标签和说明书要求、质量保证体系(MODULE D)认证等。

  • 2022-09-13 | 09:00 - 17:00
  • Online webinar

This training is coorperate with CCI France Chine(French Chamber)
The Chinese eCommerce market is the largest eCommerce market in the world. This market has its own specificities: local players and local practices quite different from the western world.

Whether you are a brand or a merchant with an eCommerce project in China, this training will help you to understand the local eCommerce Chinese market, the best eCommerce practices in China and the Chinese digital ecosystem.

Through real life examples and study cases, this training will allow you to gather the necessary practical and market knowledge for your eCommerce success in China.

Who should attend?
This training session targets any brands or merchants with an eCommerce or Digital project on the Chinese market. Entrepreneurs or ecommerce practitioners can join this course.

  • 2022-09-20 | 09:00 - 18:00
  • European Chamber Shanghai Office

本课程为 3 天在线直播课程。此培训的目的是帮助学员了解ISO9001:2015标准的全面基础知识,知晓ISO 9001的背景、条文要求及其对企业的作用。通过培训使学员了解建立和完善质量管理体系的思路和方法,具备体系推进,通过内部审核等手段维护及持续改进管理体系的能力。This course is a 3-day live online course. The aim of this training is to provide participants with a thorough grounding in the ISO 9001:2015 standard, the background to ISO 9001, its requirements and its role for companies. The aim of this training is to provide participants with a comprehensive grounding in the ISO 9001:2015 standard. Through the training, participants will be able to understand the ideas and methods for establishing and improving a quality management system, and be equipped to promote the system, maintain and continuously improve the management system through internal audits and other means. They will have the ability to maintain and continuously improve the management system through internal audits and other means.

  • 2022-09-21 | 09:00 - 17:00
  • Online webinar



  • 2022-09-22 | 09:00 - 17:00
  • Online webinar

With the development of enterprises to a certain stage, 80% of the quality problems of products come from suppliers. At the same time, the quality of suppliers has become one of the most risky factors of enterprises. Based on practical methods, this webinar will explain in detail the role and methods of SQE in the core business processes related to supplier management, supplier audit, guidance and improvement, and relevant quality management tools.


  • 2022-09-29 | 09:00 - 17:00
  • Online training (2 days)

Although many companies have passed the ISO/TS16949, the on-site quality problems seem to increase, and the quality problems of scrapping and rework occur frequently. Many on-site personnel have also learned a lot of quality tools, but it is difficult to find the key points in daily application...


  • 2022-09-29 | 09:00 - 17:00
  • Online training (2 days)