In the dynamic landscape of Human Resources, negotiation skills are paramount for success. As HR professionals, you are often at the forefront of critical discussions, whether it is salary negotiations, conflict resolution, or navigating workplace policies. This course is designed to empower HR professionals with the essential negotiation skills needed to navigate complex interpersonal and organisational scenarios. We will delve into the art and science of negotiation, exploring strategies, tactics, and effective communication techniques tailored specifically for HR contexts.

• 2024-04-17 | 09:00 - 16:00
• TBC

Communication and negotiation skills are vital and the key success factors to all kind of business nowadays. The trainer will lead the participants to understand their own and others interpersonal style by applying the most updated tools. Participants will learn to improve the relation with co-workers, customers, friends and family members so as to achieving success in all kinds of negotiation situations. Trainer will make use of actual business cases sharing, role play, to let participants be involved and experience the latest communication skills and negotiation process from a different angle.

• 2024-04-18 - 2024-04-19 | 09:00 - 16:00
• TBC

Many foreign enterprises are B2B companies that need to develop a large number of enterprise-level clients in China. The customer base of B2B companies is characterized by intense competition, long procurement cycles, complex procurement decisions, and difficulty in exploring potential customers. Therefore, the branding and marketing teams of B2B companies encounter many challenges. This course aims to comprehensively analyze the pain points and characteristics of B2B clients, thereby enhancing the team's understanding of branding and marketing work for B2B companies, learning more management skills to apply in daily work, and improving marketing efficiency.

• 2024-04-19 | 09:00 - 16:00
• Online

Shop floor management is a well-established management concept for strengthening coordination and fostering a culture of continuous improvement. Shop floor management is much more than meetings and key figures. In essence, it is about a human-centered understanding of leadership that puts employee development in the spotlight. Personal contact, regular coordination and a high degree of identification with the results of the work are crucial to the success. The market demands ever greater flexibility, requiring stable and controlled processes. Success results from the real-time transparency of performance losses combined with the timely elimination of problems across departments. Historical data is only of limited help here, so the digitalization of shop floor management offers enormous advantages.

• 2024-04-19 | 09:00 - 17:00
• Industry 4.0 Demonstration and Innovation Center 中德工业4.0技术展示创新中心

Restricted group sizes, multiple interventions for each participant using formal exercises, improvisations and personal ‘in situ’ situation analysis ‐ this program creates a highly personalised environment and an individual dimension close to a coaching approach.

• 2024-04-26 | 09:00 - 17:00
• European Chamber Shanghai Office

The increasing demand for customization, the pressure to shorten product cycles and the increase in labor costs bring new challenges to the production system. Enterprises need flexible systems to adapt to these changing requirements and achieve similar cost benefits as traditional lean production systems. This course introduces the development and basic motion control of industrial robots, introduces how to use FASTSUITE software for off-line programming of robots, and how to apply the concept of digital twinning to UR robots in practical application cases. The extendable robot station developed by item will be applied in the course.定制化需求的增加、产品周期的缩短压力以及劳动力成本的增加，给生产系统带来了新的挑战。企业需要灵活的系统，以适应这些不断变化的需求，并实现与传统精益生产系统类似的成本收益。本课程介绍工业机器人的发展和基本运动控制，介绍如何利用FASTSUITE飞思德软件进行机器人离线编程的方法以及如何将数字孪生概念应用于UR机器人的实际应用案例中。课程中将运用到item开发的可拓展机器人站。

• 2024-04-26 | 09:15 - 17:00
• KIT Suzhou

The methods of cost structure analysis include the analysis of types of costs, cost behavior and break-even analysis. Especially the last three years have shown us that the days of cheap raw material, energy sources, and logistics costs are gone. These changes directly threaten the profitability of companies. Each method focuses on a different part of a company's business activity in order to determine how efficiently and effectively the company completes activities. Common cost types include fixed costs, variable costs and marginal costs, sunk costs, and opportunity costs. To ensure that your company stays competitive , your staff needs to continuously improve the processes and relentlessly evaluate these cost types.
成本结构分析是对生产制造企业非常重要的流程分析方法，着重关注整个生产过程所有类型的成本。特别是在过去的三年里，我们看到，原材料、能源和物流成本便宜的日子已经一去不复返。这些变化直接威胁到公司的盈利能力。成本结构分析通常从分析每种类型成本开始。成本结构分析方法主要包括成本类型分析，成本行为分析和盈亏平衡分析。每个方法都关注公司业务活动的不同部分，以便确定如何高效和有效地完成生产活动。常见的成本类型包括固定成本、可变成本、边际成本、沉没成本和机会成本。为了确保你的公司保持竞争力，你的员工需要不断改进流程，并不懈地评估这些成本类型。

• 2024-05-10 | 09:00 - 17:00
• KIT Suzhou

Restricted group sizes, multiple interventions for each participant using formal exercises, improvisations and personal ‘in situ’ presentations ‐ this program creates a highly personalised environment and an individual dimension close to a coaching approach.

• 2024-05-16 | 09:00 - 16:00
• European Chamber Shanghai Office

As Lean thinking becomes the dominant global management mindset, the Lean Office has become the office of the future. The Lean Office aims to eliminate waste from office processes and create a work environment that stimulates the creativity and energy of employees. Through Lean Office, companies can optimize their internal processes, invest limited resources in activities that actually create value and achieve a lean philosophy across the company.
随着精益思想成为全球主流的管理思想，精益办公已成为未来办公的模式。精益办公旨在消除 办公流程中的浪费，构建激发员工创造力和活力的工作环境。通过精益办公，企业可以优化内部流程，把有限的资源投入到真正创造价值的活动中去，并在整个公司实现精益理念。

• 2024-05-17 | 09:00 - 17:00
• KIT Suzhou

Business writing is one of the most important skills for succeeding in your career. From professional writers to new employees, from non-native English speakers to experienced executives, many trainees are using techniques from business writing to enhance their ability to communicate and put forth ideas. This course will teach you how to apply good business writing principles to your work, how to significantly improve your writing through simple tools, and how to execute organization, structure, and revision to communicate more adeptly than ever before. Starting with this lesson, you'll be able to immediately apply your new knowledge to your work and improve your writing to make a professional impression on others.

• 2024-05-22 | 09:00 - 16:00
• Online