(Practical) Problem solving (PPS) is the “power” behind continuous improvement, which is the backbone of Lean. There is a lot of discussion about how to introduce Lean and especially a CI (continuous improvement) Culture. It contains mainly identifying and solving business’s problems (and searching its improvement opportunities) at a higher level and to a deeper degree (search for root causes). Another aspect is: most companies believe they are capable of problem solving, but actually often inaccurate. Many just do action lists and firefighting and are lacking a systematical and sustainable approach. Therefore, a real wide based ability in Practical Problem solving is the unique and most effective tool in order to become a learning organization.
实践型问题解决方法是持续改进背后的“力量”，是精益的支柱。关于如何引入精益，特别是CI（持续改进）文化有着很多的讨论。它主要包括在更高层次和更深层次（寻找根本原因）上识别和解决业务问题（并搜索其改进机会）。另一个方面是：大多数公司认为他们有能力解决问题，但实际上往往是不准确的。许多人只是做行动列表和救火工作，而缺乏系统和可持续的方法。因此，实际问题的解决能力是企业真正所需的，是成为一个学习型组织的独特和最有效的工具。
在培训中，您将学习到“最初的”丰田A3方法，以及它如何与传统方法不同。以及了解如何通过问题管理来培养问题解决者。
Remarks 备注：
Venue sponsor company could have 1 free entry for this professional training course. 如您的公司有意愿提供培训教室等场地支持，您可获得一个免费名额，参与本次专业培训。
Please contact Ms. Lorraine 请联系张毅女士 022-5830 7608
Who should attend 培训受众：
生产和辅助管理部门的各级管理人员和CIP培训师
Main Content 主要内容：
1. Introduction of the importance of problem solving
介绍解决问题的重要性
2. Problem solving tools and their application
问题解决的工具及其应用
3. Closed loop problem solving methods
闭环的问题解决方法
4. Detailed explanation of Toyota’s A3 problem solving
详细解释丰田的A3问题解决
5. Problem solving exercises – learning by doing
解决问题的练习——通过实践来学习
6. Q&A
答疑解惑
Agenda 日程安排
9:00-9:15 Introduction & expectation 自我介绍和培训期望
9:15-10:30 Root Cause Problem Solving Part I 根源问题解决-第一部分
- Problem solving tools introduction 问题解决工具的介绍
- Development from problem solving techniques 问题解决技术的发展
10:30-10:40 Coffee Break 茶歇
10:40-12:00 Root Cause Problem Solving Part II 根本问题解决-第二部分
- Understanding the structure of the A3 report 了解A3报告的结构
12:00-13:00 Lunch Break 午休时间
13:00-14:45 Root Cause Problem Solving Part III 根本问题解决-第三部分
- A3 report field by field A3报告组成部分的精讲
14:45-15:00 Video Example 视频范例
15:00-15:10 Coffee Break 茶歇
15:15-16:30 Root Cause Problem Solving Part IV 根本问题解决-第四部分
- A3 report field by field (continue) A3报告组成部分的精讲(继续)
16:30-17:00 Wrap up of the day and Q&A Session 当天总结及问答环节
Language 语言: 中文/Chinese
Payment付款方式：报名后请将培训费汇款至以下账户，并在银行转账单上附注TJ20200806 或 联系商会工作人员付费
A/C Name: 中国欧盟商会
A/C No.: 7110210182500027543
China CITIC Bank 中信银行京城大厦支行
北京市朝阳区新源南路6号京城大厦
Disclaimer 免责声明:
Participants must maintain proper social distancing norms and abide by the Tianjin Municipal Government’s Epidemic Prevention and Control Rules (eg. wearing masks and so on). If you do not follow the relevant regulations, the European Union Chamber of Commerce in China accepts no responsibility for any of your physical discomfort caused during and after the event. Thank you for your cooperation.
参与活动时，参会人应与他人保持适当距离（防疫考虑）并遵守天津市政府颁布的疫情预防控制要求（例如佩戴口罩等）。如您违反要求，中国欧盟商会对于您在活动中或者活动后的身体不适，不承担任何责任。感谢您的理解和配合。
