Learning Objective
The face of business has significantly changed in recent years. It has become quicker, easier to travel, new modes of communication are being rapidly developed and refined. As a result of these changes, it is usual to find businesses with culturally diverse backgrounds.
Training teams in an organisation to appreciate and embrace these differences can help differentiate a business and provide a competitive advantage. We will explore the challenges faced in today's culturally blended teams and define the benefits that come from our current world, the issues that might surface and methods of handling conflict.
Course Content
Session 1 (2 hours)
Culture: A definition
Cultural competence
- Culture in business
- Social behaviours
- Common cultural perception
- Open ended questions
- Curiosity
- Respect
Understanding the differences
- National culture vs. Personal culture
Session 2 (2 hours)
Communicating across cultures
- Understand personal value systems
- Relationship awareness
- Defining a communication preference in culture
- The 3 P's of communication and culture
Cultural conflicts
- Preventing conflict
- How to work through conflict across cultures
- Building your cultural armoury
The course includes:
- Case studies for review
- Pre training survey
- Pre training readings
- Post training assignment
- Videos for review
Target Group 参加对象
Anyone involved in managing cross cultural teams
Detailed Schedule 具体时间
This 4-hour training will be held online in 2 sessions as following:
14:00-16:00, Tuesday, 21 July 2020
14:00-16:00, Wednesday, 22 July 2020
Language 语言:English 英文
Payment 付款方式:
Please settle the payment through bank transfer and remark "TJ20200721"
报名后请将培训费汇款至以下账户,并在银行转账单上附注 TJ20200721
A/C Name: 中国欧盟商会
A/C No.: 7110210182500027543
China CITIC Bank 中信银行京城大厦支行
北京市朝阳区新源南路6号京城大厦
Remarks 备注:
1. Please register online in advance, chamber staff will send you the meeting link via email one day prior to the event. Registration deadline is 11:00am of 20th July. 请提前在网站注册报名该活动,并务必写明邮箱地址。商会工作人员将在会议开始前一天,通过邮件将会议链接发送给报名的参会者。报名时间截止至2020年7月20日上午11点
2. The webinar will be conducted via Zoom, suggest you to download the app in advance to avoid any inconvenience. 研讨会将通过Zoom平台进行直播,为保证您参会的流畅度,建议提前在您的设备上下载Zoom
3. Please notify chamber staff in advance if you would like to cancel the registered event no later than 72 hrs before the event, otherwise, you will be charged the full participation fee. 如您无法参加已报名的活动,请于活动开始72小时前通知商会工作人员,否则将仍收取您活动全额费用。