About the company
With over 14 years as an independent and value-oriented consultancy, we are proud of our growth and our success on the journey into the digital age.
Today we have over 150 employees at 5 branches worldwide connecting more than 20 nations.
With our understanding of different cultures and economic sectors, not only do we build a bridge between business and IT, but also between today and the digital future.
Our credo:demanding, but fun
MORE INFO:
www.ventum-consulting.com
Skills & experience
- Bachelor’s degree or above in Electric Engineering, IT or Business engineering and at least 3 years’ experience working in Automotive industry
- Experience/knowledge related to IoV (Internet of Vehicles) services, e.g. online update, in-vehicle infotainment systems, connected car services, etc.
- Good knowledge in service and support as well as incident mgmt and ticket tracking tools/ systems
- Experience in drafting organizational structures
- Business process integration experience, especially for IT support and customer service
- Knowledge of aftersales process and standards in automotive industry
- Understanding of IT support quality and service level, SLA & SLM
- Structured and logical way of thinking & excellent communication skills
- Advanced proficiency in English; German and/or Chinese is a plus
We are looking for a dedicated team player, with positive personality, creative thinking and that can think out of the box.