A proven indicator of success, emotional intelligence is a learnable skill. Organizations and teams led by managers with high emotional intelligence tend to produce employee satisfaction, increased performance, productive teams, and healthy relationships. Leaders with high emotional intelligence are self-confident, outgoing and optimistic, have empathy for others, express their feelings directly but appropriately, and have a capacity for developing meaningful relationships.

Emotional intelligence is the ability to regulate your impulses, empathize with others, and persist and be resilient in the face of obstacles. Developing your emotional intelligence will help you enhance your leadership capabilities, enrich your relationships, extend your influence, and expand the personal resources you can call on to manage the ever increasing demands of a challenging work life.

This one-day training provides participants with specific advice and direction on how they can develop their emotional intelligence and increase leadership effectiveness. Attendees take the MBTI (Myers-Briggs Type Indicator) and explore key concepts of emotional intelligence and their link to personality type.

Participants learn about their strengths and relative weaknesses related to intrapersonal and interpersonal competencies that make up emotional intelligence, and how to address key challenges.

Intrapersonal competencies include self-awareness of emotions, abilities, and self-confidence: self-regulation of moods and impulses leading to the development of trust; flexibility to deal with change and be open to experience; motivation to pursue goals; ability to maintain an achievement drive; resilience in the face of adversity; and management of stress. Interpersonal competencies include demonstrating empathy by appropriately acknowledging others; emotions; experiencing the energy to actively show commitment, seek feedback, and assert feelings; expressing social skills to build rapport; demonstrating tolerance toward the beliefs and values of others; persuading others; and leading with effectiveness. In the following part of the training selected activities will be introduced aimed at increasing particular areas of emotional intelligence.

Benefits of the Training

Participants with this training will

- gain in-depth knowledge about the key areas of emotional intelligence
- learn about the core competencies that lead to higher emotional intelligence and how they impact leadership effectiveness
- practice key competencies of EQ during in-class activities
- learn how to better assess one’s own level of emotional intelligence
- create a specific individual development plan.

I.    Introduction

II. The Basic Concept of Emotional Intelligence
- Emotional Intelligence Defined    
- The Importance of Emotional Intelligence in Leadership
- The Basic Concept of Emotional Intelligence
- A Behavioural Model of Emotional Intelligence
- Self-Assessment of Emotional Intelligence

Coffee Break

III. Emotional Intelligence and Personality Type
- Taking the MBTI
- Building Self-Awareness
- Intra- and Interpersonal Competencies and Personality Type
- Group Discussion

Lunch Break

IV. Building Leadership Capacity
- Identifying Key Development Areas in the Field of Emotional Intelligence
- Recommendations for Leadership and Personality Development
- Individual Development Planning
- Roadmap for Self-Coaching  

Coffee Break

V. Emotional Intelligence as a Skill
o    Self-Regard
o    Assertiveness
o    Stress Control
o    Interdependence
o    Interpersonal Relations
o    Empathy

VI. Summary and Feedback

Trainer

Dr. Laurenz Awater, General Manager and corporate trainer. Laurenz is an organizational development and intercultural expert whose China experience dates back to 1985 when he was foreign student at Beijing University. Laurenz is fluent in Chinese and works as management trainer and consultant. His Ph.D. thesis on ‘China’s Political Economic History from 1949 to 1997’ is a standard reference book at German universities and received mentioning on ‘Wikipedia’ and on books on G8 summit policy, China’s WTO-integration and EU-Foreign Policy. When working in German industry Laurenz was involved in large infrastructure and construction projects in China. In 2003 he founded the Shanghai INNOVA Management Institute, a training company known for organizing high-level executive workshops for expat managers and for its leadership and management training programs. Since then the Shanghai INNOVA Management Institute has built up a client base of more than 200 MNCs, mainly larger and mid-sized concerns from Western Europe.

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