Indirect areas (Purchasing, Controlling, Human Resources, Finance, Sales, IT, Customer Service, etc.) need to be optimized towards high excellence in the same way as applied in manufacturing areas. Enormous potential for improvement can be found at all functions and at cross-functional processes by the application of Lean principles. The goals in indirect areas are likewise similar to those in manufacturing areas, such as increasing productivity, reducing lead times, improving quality and developing high-performance teams.
During this 1-day training, after analyzing the current situation of indirect areas, you will learn how to improve management and team performance through standardization, visualization of problems and approaches to solve those problems. Moreover, you will benefit from the exchange of ideas with experienced consultants and practitioners from various companies.
Agenda:
08:30 – 08:50 Welcome and introduction
08:50 – 10:20 Basics of Lean Administration
10:20 – 10:40 Break
10:40 – 11.55 Lean Administration Simulation
11:55 – 13:00 Lunch
13:00 – 13:30 Lean Administration Simulation
13:30 – 13:45 Continuous improvement and concept of Lean Administration
13:45 – 14:45 Overview of selected process analysis method and improvement concept
14:45 – 15:00 Break
15:00 – 16:30 Lean Administration Simulation
16:30 – 16:45 Break
16:45 – 17:15 Application to own office environment and possible next step
17:15 – 17:30 Conclusion and wrap-up of the day
Registration
Registration is required to secure your seat. Please send the following information to Ping Rui Zhao, przhao@europeanchamber.com.cn or you can register online if you are a member.
*Participant Name
*Company Name
*Title
*Contact Email and Mobile phone
*Invoice information: If you need a VAT invoice (fapiao) for reimbursement, please provide us the invoice title, identification number and post address in Chinese.
*If you need a VAT special invoice (fapiao) for reimbursement, please provide a complete information of your company that includes: invoice title, identification number, company phone number, company address, issuing bank, and issuing bank account.
Payment
You can pay at the day of the event using cash or WeChat Pay. The European Chamber can give you an official receipt or fapiao, it will be sent to you by posting 10 working days after the event.
Terms & Conditions
Events have limited seating so to ensure your attendance we encourage advance online registration and payment for all events. We cannot guarantee entry to anyone not registered in advance.
Cancellation Policy
If you cannot attend an event for which you have registered, please cancel your registration no later than one business day prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for event costs.
